Colipse
eCommerce • Retail • Agriculture
Colipse is an online coffee store that offers a wide range of coffee beans and grounds, including single origin and blended options. Committed to freshness, Colipse roasts its coffee beans in small batches after receiving customer orders, ensuring that beans do not sit in warehouses long before shipment. The company values transparency and sustainability, sourcing beans directly from small-scale farmer cooperatives and providing detailed information about the origin of each coffee. Customers can enjoy the convenience of online shopping with free shipping on all U. S. orders, as well as subscriptions for regular deliveries.
Customer Service Specialist
Job not on LinkedIn
February 17
🇺🇸 United States – Remote
💵 $61.4k - $73.4k / year
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Colipse
eCommerce • Retail • Agriculture
Colipse is an online coffee store that offers a wide range of coffee beans and grounds, including single origin and blended options. Committed to freshness, Colipse roasts its coffee beans in small batches after receiving customer orders, ensuring that beans do not sit in warehouses long before shipment. The company values transparency and sustainability, sourcing beans directly from small-scale farmer cooperatives and providing detailed information about the origin of each coffee. Customers can enjoy the convenience of online shopping with free shipping on all U. S. orders, as well as subscriptions for regular deliveries.
📋 Description
• Deliver exceptional service and support to customers as the primary point of contact. • Provide top-tier support via phone, email, or chat, addressing inquiries professionally. • Ensure customer satisfaction by resolving issues quickly and effectively. • Gather and report customer feedback for improvement of products and services. • Familiarize yourself with Colipse products to provide effective support.
🎯 Requirements
• Excellent communication skills in English (B2 level or higher). • A minimum of 2 years of customer support experience. • Proficiency in an additional language (Spanish, French, Italian, German, Chinese, or Portuguese) is a big plus!
🏖️ Benefits
• 100% remote position – work from anywhere in the world! • Flexible working arrangements as a contractor. • Opportunities for growth and career advancement in a fast-growing company.
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