Operations Project Manager

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🕒 May 16

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Coloplast

10,000+ employees

💊 Pharmaceuticals

Healthcare • Medical Devices • Pharmaceuticals

Coloplast is one of the most successful medical device companies in the world, dedicated to improving the lives of individuals with intimate healthcare needs. Founded in 1957, the company was inspired by a nurse's desire to help and an engineer's commitment to innovation. With a strong emphasis on collaboration, inclusion, and personal empowerment, Coloplast creates solutions that enhance the quality of life for millions globally. Their mission reflects a deep commitment to caring for individuals, making everyday life easier for those they serve.

📋 Description

• Lead large scale operational improvement efforts focused on business process optimization • Manage multiple improvement projects concurrently through the full project lifecycle from planning, development, launch, monitoring, and debrief facilitation to close out • Develop comprehensive project plans including scope, timelines, resource requirements, dependencies, and risk assessments • Create and maintain required project documentation and artifacts • Lead cross-functional teams including business stakeholders, operational leaders, IT partners, developers, and vendors to achieve project objectives within defined constraints • Serve as liaison between operations teams and IT teams, clearly communicating business needs so that technology partners can deliver effective solutions • Track and report project progress to stakeholders and leadership • Ensure project deliverables meet quality standards, business requirements, and technical specifications • Conduct stakeholder interviews and workshops to gather business and technical requirements for process improvements and system implementations • Document business requirements clearly so that IT and development partners can build or configure solutions that meet operational needs • Validate requirements through reviews and approvals and ensure requirements traceability through the project lifecycle • Coordinate and lead user acceptance testing (UAT) to ensure solutions meet business requirements are met before go-live • Lead process mapping sessions to document current and future state workflows using standard methodologies (e.g. swimlane diagrams, value steam maps) • Analyze existing business processes and supporting systems to identify bottlenecks, inefficiencies, and improvement opportunities • Partner with service teams to design optimized workflows that leverage technology capabilities, enhance productivity, and drive improved revenue outcomes • Leverage data analytics to track project metrics, demonstrate ROI, and support data-driven decision making • Support post-implementation stabilization by monitoring adoption, tracking issues, and coordinating resolutions with IT and vendor partners • Serve as a change agent to drive process improvements and technology adoption across the organization • Assure all processes, SOPs, and tools are in compliance with our HIPAA privacy standards, all state and local laws, our Accrediting agency, OSHA, Medicare/Medicaid, Third-Party and private payor guidelines

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field, or 10+ years' relevant project management experience • 3+ years of experience in project management within operations, healthcare or similar environment • Experience coordinating with IT teams on system implementations is a plus • Proven track record of successfully delivering operational improvement projects from initiation through closure with demonstrated business impact • Strong project management skills with experience leading cross-functional teams • Proven ability to drive user adoption and change management for new processes, systems or technologies • Proven expertise in process mapping and modeling techniques • Proficiency in process improvement methodologies (Lean, Six Sigma, BPM) • Experience gathering, documenting, and validating business requirements from operational stakeholders • Advanced skills with process mapping and project management tools (e.g. Visio, Azure DevOps, Smartsheet, or similar) • Excellent analytical and problem-solving abilities with focus on measurable outcomes • Outstanding written and verbal communication skills • Strong facilitation and stakeholder management capabilities

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance plans • Access to company sponsored wellness programs and mental health resources • Paid leave of absence for qualifying events • Generous paid parental leave for both birthing and non-birthing parents • A competitive 401(k) plan with company match that vest immediately • Financial planning services to help you secure your future • Corporate discount programs for goods and services • Generous paid time off • Flexible work hours • Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement • Recognition programs to celebrate achievements and contributions • Participate in team-building activities, volunteer opportunities, and company-sponsored events

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