Senior Manager, Care Advocacy

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🔥 14 hours ago

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Color

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

🤖 Artificial Intelligence

Healthcare • Artificial Intelligence

Color is a healthcare company that operates a Virtual Cancer Clinic delivering oncologist-led clinical care across the entire cancer journey—from prevention, screening, and diagnosis through active treatment and survivorship. Color combines virtual clinical services, at-home screening and testing, and AI tools to expand oncology expertise, speed decision-making, and improve access and outcomes at scale. It partners with employers, health plans, unions, consultants, and public-sector organizations to provide clinically managed cancer care, Expert Medical Opinion, and care coordination focused on earlier detection, faster follow-up, and cost reduction; the company is ASCO-certified and emphasizes measurable clinical and cost outcomes.

📋 Description

• Build and scale a high-impact remote care advocacy organization • Lead a team while designing operating systems, performance culture, and accountability frameworks • Develop high-performing leaders and shape the future of care advocacy • Own team performance against key service line metrics; set targets and track progress • Coach advocates on patient communication, engagement techniques, and behavior change skills • Ensure quality doesn’t depend on institutional memory and partners with the Director to evolve the care advocate function

🎯 Requirements

• 5+ years in care operations, care management, or clinical operations in a healthcare setting • Experience in digital health or virtual care strongly preferred • Proven track record managing patient-facing teams • Demonstrated ability to build structure where little or none existed • Experience managing an external contractor or vendor layer with accountability for quality and SLAs • Strong people leadership instincts

🏖️ Benefits

• Competitive salary • Comprehensive medical, dental, vision, life, and disability benefits • 401k match • Monthly phone and wifi stipend for employees, annual ergonomic stipend • Generous vacation policy, paid holidays and company-wide recharge days • Equal paid parental leave for birthing and non-birthing parents • Free cancer screening and prevention resources for employees and their adult dependents