On Call Coordinator

Job not on LinkedIn

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $100 / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

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ComForCare

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

👥 B2C

🧘 Wellness

💰 Private equity on 2017-08

B2C • Wellness

ComForCare is a franchised in‑home care provider offering personalized caregiving and allied services to seniors and individuals with disabilities, helping clients age in place with dignity and independence. Founded in 1996 and operating through independently owned franchises, ComForCare provides services such as personal home care, Alzheimer’s and dementia care (DementiaWise®), 24‑hour care, private duty nursing, respite care, meal assistance, fall‑risk management, and specialized programs like Parkinson’s Pathway and music‑based engagement. The company screens and trains caregivers, matches them to clients, and focuses on reducing hospital readmissions and supporting family caregivers.

📋 Description

• Answer agency phone calls and monitor voicemail, email, and Text-Em-All messages • Respond promptly and professionally to clients, families, caregivers, and prospective clients • Document new client inquiries in the Intake Summary Form and notify the owner • Coordinate caregiver scheduling, including filling call-offs and open shifts • Ensure all next-day shifts are fully staffed by the end of each on-call day • Report client, family, or employee concerns — as well as any incidents — to supervisory staff • Participate in a weekly client status call with office staff and nurses

🎯 Requirements

• Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients • Detail-oriented with excellent customer service abilities • Able to manage multiple tasks and meet time-sensitive needs • Resident of the Washington, DC metro area • Availability for occasional weekday off-hours support is a plus

🏖️ Benefits

• 401(k) matching • Flexible schedule • Medical insurance • Dental insurance • Vision insurance