Commonwealth Bank
10,000+ employees
💰 Venture Round on 2015-06
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
General Manager – Lending Transformation, Product Delivery
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Commonwealth Bank
10,000+ employees
💰 Venture Round on 2015-06
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
📋 Description
• Set direction and deliver outcomes • Translate enterprise and Personal Banking priorities into a clear Tribe strategy, roadmap, and measurable outcomes • Align stakeholders and squads to deliver against quarterly OKRs and strategic priorities • Lead complex, multi-disciplinary delivery across lending and protection products and services • Own customer, business, and risk outcomes • Drive exceptional customer experiences across lending and protection journeys, continuously optimising processes and outcomes • Balance commercial performance with strong risk management within ASB’s risk appetite • Embed effective governance, transparency, and compliance across all Tribe activities • Enable through data, technology, and performance • Lead the development and optimisation of technology services and platforms within the Tribe • Partner closely with Technology and Data & Analytics to deliver scalable, resilient, and customer-focused solutions driven by compliance requirements • Use data and insights to inform decision making, improve flow, and uplift delivery performance • Lead the Tribe and business performance • Own financial performance, including budget, funding, and commercial outcomes • Drive continuous improvement in delivery performance, leveraging PACE practices to enhance flow, quality, and velocity • Provide clear reporting and visibility of performance through robust governance forums • Build leadership, culture, and capability • Lead and inspire a high-performing, inclusive Tribe, fostering a culture of ownership, collaboration, and continuous improvement • Invest in talent development across the Tribe and broader PACE community
🎯 Requirements
• Deep experience in lending product (Home/Personal or Business) • Strong commercial acumen, with the ability to make strategic trade-offs that deliver value • Proven senior leadership experience across large teams in financial services or similarly complex, regulated environments • Deep experience leading large, cross-functional product teams and transformation programs • A strong understanding of risk, compliance, and governance frameworks • A data-led mindset, using insights to influence decisions and improve performance • Exceptional stakeholder leadership, with experience engaging at Executive level • A passion for developing leaders and building high-performing teams
🏖️ Benefits
• Southern Cross Health Insurance • “You Do You” leave • wellbeing allowance • AIA Vitality • staff banking benefits
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