Business Operations Analyst I

🕒 April 4

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Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🤖 Artificial Intelligence

🤝 B2B

eCommerce • Artificial Intelligence • B2B

Commerce is a company that provides flexible, AI-driven solutions designed for next-generation commerce. It connects various tools and systems to drive growth and unlock data potential for businesses. With a focus on delivering seamless, personalized experiences at scale, Commerce supports businesses through tailored solutions and end-to-end services. Its platform includes offerings like BigCommerce, Feedonomics, and Makeswift, aimed at enabling innovation, optimizing data, and creating customizable digital experiences.

📋 Description

• Conduct business analyses to ensure Company & Financial Operations practices are consistent with the stated business model, mission, and standards. • Collaborate to help build cost-effective processes and policies that will enable efficiency and effectiveness. • Verify that results improve; write updated process documentation, conduct training, and prepare automated reports. • Identify, recommend, implement, and test changes that will allow for scalable growth. • Conduct research and analyze workflow processes to improve business procedures within Finance Operations. • Participate in cross-functional reviews of existing business processes and policies. • Monitor practices to ensure they support improved productivity and revenue generation. • Work with merchants experiencing near-term delinquent Accounts Receivable issues to build payment solutions beneficial to both them and BC.

🎯 Requirements

• 3+ years professional experience, including 2+ years operations experience, preferably at a SaaS, eCommerce or other subscription-based company. • Experience in Business Operations. • A Bachelor’s degree, or equivalent work experience. • Familiarity with SaaS and Agile workflows and technologies. • Familiarity with Salesforce, Zuora, Impartner, and Marketo. • Familiarity with end-to-end process design, rollout, and project management. • Proven record using operations expertise to improve efficiency and drive productivity.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities