Clinical Support Facilitator

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🔥 0 minutes ago

🇮🇪 Ireland – Remote

💵 €38.9k / year

⏱ Part Time

🟢 Junior

🟡 Mid-level

✨ Facilitator

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Logo of Community Creations

Community Creations

2 - 10 employees

🛍️ eCommerce

📱 Media

eCommerce • Media

Community Creations is a company that produces and sells community-focused prints and posters, including historic montages and hometown posters, celebrating local towns and landmarks. They offer purchasable prints and fulfillment services (requests for prints) and present their offerings online, targeting residents and organizations who want decorative, nostalgia-driven artwork. The business operates as a print publisher and seller focused on local community imagery.

📋 Description

• Monitor, guide, and support volunteer conversations for adherence to policy and training. • Respond to conversations as needed to support, problem solve, and de-escalate with texters. • Work with Emergency Services as necessary to conduct active rescues. • Work efficiently in processing a large number of texts and understanding attention priorities. • Engage in improving delivery of quality crisis intervention services and collaborate with coaching teams. • Focus on delivering a better, more responsive service for texters.

🎯 Requirements

• A relevant Master’s level qualification in the area of psychology, mental health nursing, social work, or psychotherapy. • For candidates who do not hold a Master's Degree, four years of relevant work or voluntary experience is the equivalent to a Master's Degree. • At least two years’ relevant supervisory or managerial experience overseeing the work of employees or volunteers. • Good understanding of Child Protection legislation. • Experience with mental health interventions or crisis management is highly beneficial. • Strongly empathetic approach with a person-focused way of helping. • Flexible in your approach to challenges. • Comfortable with using technology. • Excellent interpersonal, oral and written skills.

🏖️ Benefits

• 25 days annual leave (exclusive of public holidays, pro-rata) • Support for professional development and further learning • Access to life coaching sessions and online counselling and therapy sessions.

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