Sports Sales Coordinator, Email and SMS

Job not on LinkedIn

🔥 13 hours ago

🌐 Costa Rica, Panama, +3 more countries – Remote

🇨🇷 Costa Rica – Remote 🇵🇦 Panama – Remote 🇬🇹 Guatemala – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote

💵 $800 - $1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Community Sports Partners

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚽ Sports

👥 B2C

Sports • B2C

Community Sports Partners is a Mississauga-based operator of premium turf fields, gymnasiums, and community sports programs. They offer year-round indoor and outdoor facilities for soccer, rugby, field hockey, basketball and other sports, with professional-grade turf, LED lighting, bleachers, and full amenities. The organization runs youth and adult programs and leagues (SportStars, HoopStars, Mississauga Soccer, Volleyball Mississauga), manages facility rentals and tournament/training bookings, and provides an online booking system and the RecRivals app to view real-time availability and manage reservations. Primary locations include Applewood Heights and Gordon Graydon in Mississauga, Ontario.

📋 Description

• Plan, write, build and send email and SMS campaigns promoting facility time, pickup games, registration opportunities and relevant offers • Create audience segments by location, sport, expressed interest, booking history and engagement • Build and improve welcome, lead follow-up, incomplete-booking recovery, reminder, repeat-booking and win-back flows • Write clear English copy and adapt brand assets into mobile-friendly emails • QA audiences, dates, time zones, prices, links, personalization and suppression rules before launch • Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and healthy lists • Test messaging, timing, offers and journeys, and report enquiries, bookings, repeat participation, revenue and engagement metrics • Maintain accurate information about facility locations, dates, time slots, capacity and pricing • Respond to sports-space enquiries, recommend availability, prepare approved quotes and follow through booking and payment confirmation • Maintain the sales pipeline, document customer commitments and pursue renewals or repeat bookings • Coordinate with operations before promising availability or exceptions; escalate issues outside authority • Create and maintain pickup-game listings with location, time, capacity, pricing and player instructions • Monitor registrations and fill levels and use targeted outreach to fill available places • Coordinate with local hosts and venue contacts • Manage player questions and waitlists and communicate approved changes • Identify low-enrolment games, host gaps and venue problems and escalate cancellation, refund or safety decisions • Track attendance, feedback and repeat participation to improve future games • Learn inventory, customer journeys and operating processes; audit campaigns and establish follow-up and QA routines • Take ownership of the campaign calendar and sales pipeline and improve priority automations

🎯 Requirements

• Practical experience building email campaigns and automations • Hands-on SMS marketing experience • Strong written and spoken English for North American customer conversations • Confidence following up with leads, explaining offers and asking for bookings • Strong attention to detail with schedules, prices, customer records and competing deadlines • Experience with a CRM and an email/SMS platform, such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or comparable tools • Comfort using spreadsheets and reports to understand conversion, bookings and campaign performance • Dependable communication and willingness to own the next action until an issue is resolved • Availability to work evenings and weekends in Toronto/Eastern time • Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful • Completion of the Culture Index survey • Completion of the Criteria GAME assessment in English

🏖️ Benefits

• Remote from Latin America • Expected variable commissions of US$500–US$1,000 • Expected total compensation of US$1,300–US$2,000 per month • Evening and weekend work schedule aligned with Toronto/Eastern time • Specific weekly schedule and commission terms agreed before hiring