Bilingual Warmline Operator – Part Time Swing Shift

🕒 February 20

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $20 - $29 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Community Counseling Solutions

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51 - 200 employees

Community Counseling Solutions offers a wide variety of behavioral health services to four counties in the state of Oregon, including individual, family, and group therapy, gambling counseling, alcohol and drug treatment, 24/7 crisis intervention services, psychiatric consultation, and medication management, in addition to cooperation with various other organizations including residential and acute psychiatric services and school programs. We also offer case management for developmental disabilities in five counties.

📋 Description

• Provide confidential, non-judgmental and non-critical support to callers • Take calls from callers around the state and provide phone support • Participate in ongoing training and team-building • Keep track of all data logs; enter data and present data in a professional manner • Write reports as necessary to the Warmline Shift Leader or assigned Warmline Supervisor

🎯 Requirements

• Identify as a person with lived experience of having big feelings • Certificate for completion of the Core Training in Intentional Peer Support (IPS) • Must become registered with the Oregon Health Authority Traditional Health Worker registry as a Peer Support Specialist during the first 6 months • Working understanding of what the Warmline is and is not • Minimal supervision • Strong communication and team skills • Fundamental awareness of cross-cultural issues, dual diagnosis/addictions, and effects of PTSD/trauma • Must pass all criminal history check requirements as required by ORS 181.536-181.537 • Pre-hire drug screening required • Ability to communicate effectively in both written and oral formats

🏖️ Benefits

• Paid vacation • Sick days • Floating holiday • Community service day • Mental health days • Paid holidays • Employee Assistance & Wellness Benefits