Value Engineer

🕒 March 23

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Complexio

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Complexio is a company specializing in foundational artificial intelligence solutions designed for task automation using whole company data. Headquartered in London, they also have offices in Copenhagen and Monaco. Complexio is focused on leveraging AI technologies to enhance efficiency and automate processes within organizations. They prioritize data privacy and consent management, ensuring compliance with international data protection standards.

📋 Description

• Lead structured value discovery engagements with prospective customers — working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact • Build rigorous, defensible business cases for Complexio deployments — quantifying value across dimensions including: • ○ Labour time recovered from manual task execution and coordination overhead • ○ Error and exception rates reduced through automated workflow execution • ○ Decision cycle times shortened through real-time operational intelligence • ○ Revenue at risk protected through earlier identification of operational exceptions • ○ Cost of delay reduced across procurement, chartering, scheduling, and operational workflows • ○ Compliance and audit cost reduced through automated logging and traceability • Translate business case outputs into executive-ready materials — CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders • Validate assumptions with customers through structured interviews, data analysis, and process observation — never building a business case on hypotheticals that will be challenged at approval • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles — joining customer engagements specifically to lead the value and business case workstream • Run executive value workshops with customer C-suite and operational leadership — structured sessions that move from pain identification through to quantified opportunity in a single engagement • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles • Own the value realisation framework for Complexio's customer base — defining how value is tracked, measured, and reported from deployment through to steady-state operation • Establish baseline metrics with customers at the point of deployment — agreeing the operational and financial KPIs against which Complexio's impact will be measured • Conduct regular value reviews with customers — producing clear, evidence-based reports that document what has been delivered against what was committed • Work with Client Directors to use value realisation data as the foundation for renewal and expansion conversations — replacing opinion-based selling with evidence-based commercial discussions • Identify accounts where realised value is below expectation and work with Delivery, Product, and Customer Success to understand and address the root cause • Build and maintain Complexio's value benchmark library — a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities • Develop sector-specific value models for Complexio's primary markets — maritime operations, energy trading, industrial workflow management — grounded in real customer data and validated against industry benchmarks • Track and analyse how value accrues over time across the customer base — identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes • Monitor competitive value positioning — understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes

🎯 Requirements

• 6+ years in a value engineering, value advisory, business value consulting, or management consulting role — ideally with direct experience in enterprise software, process automation, or AI/data platform contexts • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders — models that have withstood scrutiny and influenced major investment decisions • Strong financial modelling capability — comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes • Deep understanding of how large enterprises make investment decisions — approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship • Excellent communication and executive presence — able to present complex financial and operational analysis to a CFO or COO with clarity, confidence, and credibility • Experience conducting operational process analysis — understanding where time, cost, and risk accumulate in complex workflows and quantifying the improvement opportunity • Commercially aware — you understand how value engineering contributes to deal velocity, win rates, expansion, and retention, and you operate with that commercial consciousness

🏖️ Benefits

• A foundational role — you will build Complexio's value engineering function from the ground up, creating the frameworks, benchmarks, and tools that will define how the company communicates and proves value across its customer base • Direct commercial impact — your work will be in the room for the most important deals Complexio closes • Competitive compensation with a performance-related component tied to commercial outcomes • Equity participation aligned to Complexio's growth trajectory • Direct access to CRO and Co-CEO leadership, and close collaboration with Product and Engineering • A technically ambitious, operationally serious environment — the customers are sophisticated, the problems are real, and the value opportunity is large

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