Law Enforcement Response Associate

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🔥 11 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Concentric Corporation

WebsiteLinkedInAll Job Openings

11 - 50 employees

Concentric Corporation is Nebraska & Arizona's premier Search and Recruiting Company connecting excellence in Technology, Engineering, and Executives. Concentric has been connecting the RIGHT people with the RIGHT companies at the RIGHT time since 2004.With a little effort, anyone can fill a job opening. But finding the right talent—an employee who can grow and succeed at a company for the long-term, and an employer who remains happy with that employee for years to come–that requires something more.Concentric is based on this one core belief: Aligning great companies with high-quality talent starts at the relationship level…For us, business IS personal.

📋 Description

• Respond to requests from law enforcement and government authorities globally. • Review and assess requests related to critical safety incidents, emergency and emergency-in-progress situations that require timely and accurate response and engagement with Law Enforcement in order to keep the client community safe. • Identify and flag potentially high-risk requests for internal escalation and review to LE Ops management. • Investigate, track, analyze, and accurately respond to a variety of legal requests for user data, working directly with law enforcement authorities, government agencies, and court officials. • Comprehensively document investigation results and decisions. • Maintain high levels of confidentiality and accuracy while performing investigations. • Ability to demonstrate excellent judgment and provide recommendations on the best course of action for responding to requests. • Work with CS, Safety, and Trust teams to develop and refer relevant criminal matters to law enforcement authorities. • Demonstrate great judgment and be open to sharing best practices with your LE Ops colleagues. • Provide guidance and mentorship to other LE Ops associates; participate in the training of new associates. • Ensure that urgent cases are identified, actioned effectively, and handled in accordance with applicable laws and internal community standards and policies.

🎯 Requirements

• Must be able to legally work in the country where this position is located without visa sponsorship. • Fluency in Portuguese (reading, writing, and speaking) is required. • 4+ years of relevant experience in legal operations, investigative, or analytical roles. • Skilled in various computer systems, internet technology, and software (MS Office, etc.). • Strong interpersonal and communication skills, both written and verbal. • Analytically minded with strong attention to detail and accuracy. • Advanced knowledge of SQL, Salesforce, and/or an interest in learning more. • Ability to manage and prioritize large ticket volumes. • Confidence in corresponding with law enforcement at all levels in a tactful and considerate manner, ensuring a positive stakeholder experience. • Uses knowledge of how different teams across their function impact the achievement of objectives. • A self-starter who enjoys working in a rapidly changing environment. • Good sense of humor and a love for fun and adventure. • Manages time efficiently and prioritizes deliverables effectively. • Acts as a specialist, providing subject matter expertise and/or guidance to more junior team members. • Works with a high degree of independence and initiative to resolve issues. • A critical thinker with the ability to understand the implications of a given scenario within the business/operational context. • Provides a high level of administrative support and works with highly sensitive and confidential material. • Exchanges complex information and ideas effectively, adapting to a range of audiences. • Contributes to and possibly leads to some process improvement.

🏖️ Benefits

• The HSA medical plan covers 100% of the premium for employee-only coverage. • The PPO medical plan requires an employee contribution for employee-only coverage. • For both plans, Concentric covers a substantial portion of the premium for dependents. • Concentric also offers an HSA employer contribution. • Medical FSA. • Employer-paid insurance: life, STD, LTD, and AD&D. • 401 (k) including employer match. • 11 paid holidays. • Paid leave (vacation, sick, parental). • Annual Health & Wellness Benefit. • Pet Insurance. • National discount employee program. • Employee Assistance Program for personal needs. • Credentity Protection - Eclipse Digital Protection by Concentric. • Free access to our Risk Intelligence Dashboard and GEAR App. • Dedicated Security and Intelligence Training Programs for Professional Development. • Coaching and Mentoring Opportunities.