
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
November 25
🏈 Ohio – Remote
💵 $18 - $19 / hour
⏰ Full Time
🟢 Junior
🔒 Insurance
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required

Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. • Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. • Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. • Demonstrate empathy and active listening , ensuring every customer feels heard and supported throughout the interaction. • Educate customers on policy options and documentation, clearly explaining the required steps or updates. • Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs. • Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. • Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. • Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
• Fluency in Spanish • 1+ years of customer service experience • 6 months sales experience • Active resident license to sell P&C insurance • Verifiable High school diploma or GED • Strong computer navigation skills and PC knowledge • Proficiency in fast-paced multi-tasking with strong problem-solving skills • High Speed internet and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
• Medical, dental, and vision insurance • Comprehensive employee assistance program (EAP) • 401(k) retirement plan • Paid time off and holidays • Paid training days • DailyPay enrollment option to access pay "early," when you want it • Company networking opportunities with organized groups • Health and wellness programs • Mentorship programs • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion
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🟢 Junior
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🚫👨🎓 No degree required
🦅 H1B Visa Sponsor