Billing Supervisor

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Logo of Concentrix

Concentrix

Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Day-to-day supervision of 8+ Billing Specialists providing coaching and support to facilitate professional development • Responsible for all aspects and processes of customer billing and customer credits to support proper revenue recognition • Plan, evaluate, and improve the efficiency of billing business processes and procedures to enhance speed, quality, efficiency, and productivity of the team • Manage the billing process including preparation or directing preparation of invoices and any required supporting documentation • Resolve client-billing problems and escalations • Ensure internal policies and procedures are documented and enforced • Work closely with the Associate Director of revenue to ensure all accounting for billed and unbilled are correctly accounted for • Provide supporting documentation for audits • Partner with different teams across the organization to effectively bill customers

🎯 Requirements

• Bachelor’s degree in Accounting or Finance • 5 + years or related experience in billing, general accounting and finance • Minimum 2 years managing a growing team or related experience • Advanced proficiency with Microsoft Office software (Excel, MS Word) • Proven success delivering financial results for areas of accountability • Aptitude for providing solid process improvements • Strong analytical and negotiating skills useful in mediation, conflict resolution, and investigations • Professional written and verbal communication skills • Excellent organizational and time management skills • Ability to work in a fast paced and dynamic environment • Strong attention to detail and accuracy.

🏖️ Benefits

• medical, dental, and vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off and holidays • paid learning days

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