
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
November 25
🏈 Ohio – Remote
💵 $18 - $20 / hour
⏰ Full Time
🟢 Junior
🔒 Insurance
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required

Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
• work from home and engage with customers through inbound and outbound calls and/or online channels • deliver exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services • be efficient in navigating multiple systems • actively listen and ask questions to identify customer needs • advise on plan options, coverages, and pricing • process new and/or amended enrollments • ensure our clients’ customers enjoy authentic experiences • deliver expert customer experiences…with a smile
• 1 + years of customer service experience • Active resident license to sell P&C insurance • Verifiable High school diploma or GED • Strong computer navigation skills and PC knowledge • Proficiency in fast-paced multi-tasking with strong problem-solving skills • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) • Must reside in the United States or have a valid U.S. address for residence
• medical, dental, and vision insurance • comprehensive employee assistance program (EAP) • 401(k) retirement plan • paid time off and holidays • paid training days • paid training (Classroom: 8 Weeks and Transition: 7 Weeks) • lucrative employee referral bonus opportunities • DailyPay enrollment option to access pay "early," when you want it • company networking opportunities with organized groups in various topics • health and wellness programs • mentorship programs • work-from-home convenience with company-supplied technologies • programs and events that support diversity, equity, and inclusion • celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise
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🦅 H1B Visa Sponsor