Licensed Insurance Sales Agent, P&C

November 25

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Logo of Concentrix

Concentrix

Enterprise • Artificial Intelligence • B2B

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. • Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. • Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. • Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. • Educate customers on policy options and documentation, clearly explaining the required steps or updates. • Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs. • Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. • Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. • Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.

🎯 Requirements

• 1+ years of customer service and 6 months sales experience • Active resident license to sell P&C insurance • Verifiable High school diploma or GED • Strong computer navigation skills and PC knowledge • Proficiency in fast-paced multi-tasking with strong problem-solving skills • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) • Must reside in the United States or have a valid U.S. address for residence

🏖️ Benefits

• medical, dental, and vision insurance • comprehensive employee assistance program (EAP) • 401(k) retirement plan • paid time off and holidays • paid training days • lucrative employee referral bonus opportunities • DailyPay enrollment option to access pay "early," when you want it • company networking opportunities with organized groups

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