Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Senior Technical Support Analyst, Bilingual – Inclusive Position for People with Disabilities (PWD)
October 28
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
Concentrix
Enterprise • Artificial Intelligence • B2B
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
📋 Description
• You will be responsible for receiving and managing our clients' requests via phone and email • Provide support and resolve incoming requests.
🎯 Requirements
• High school diploma or equivalent • Minimum age: 18 years • At least 1 year of experience in B2B technical support • Strong knowledge of antivirus software and computer viruses • Advanced English and/or Spanish.
🏖️ Benefits
• Medical and dental coverage to take care of your health • Flexible Meal/Food Allowance (no payroll deduction) • We Care: 24-hour helpline for psychological, financial and legal guidance • Life insurance • Gympass • Educational partnerships • SESC food voucher • Dental assistance • Commuter allowance
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