Director of Professional Services

Job not on LinkedIn

6 hours ago

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $185k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Concord Academy Memphis

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Education

Concord Academy Memphis is a private educational institution dedicated to providing a comprehensive Christian-centered education. The school emphasizes excellence in academics, arts, and athletics, with a strong focus on imparting a Biblical worldview and spiritual life guidance. Concord Academy offers various programs including international admissions and dual enrollment options, catering to a diverse student body. Located in Memphis, it seeks to strengthen the education and character development of young individuals to prepare them for future success.

11 - 50 employees

📚 Education

📋 Description

• Responsible for the strategic and operational leadership of our Client Implementation and Professional Services teams. • Drive the successful execution of client projects. • Foster cross-functional collaboration. • Ensure our customers—especially in the healthcare sector—realize maximum value from our solutions.

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, Health Informatics, or a related field required. • Master’s degree (MBA, MHA, or related) is a plus. • Minimum 7 years of progressive experience in Professional Services, Client Implementation, or related functions within the SaaS, healthcare technology, or enterprise software industry. • At least 7 years in a senior leadership role, collaborating with cross-functional teams, including direct management of senior professionals. • Significant experience working in large-scale EHR deployment projects and healthcare IT integrations for hospitals, health systems, or large provider/payor organizations. • Demonstrated expertise with healthcare interoperability standards (e.g., HL7, FHIR, Direct, X12) and regulatory requirements (e.g., HIPAA). • Proven track record of building and scaling high-performing teams in a fast-paced, growth-oriented environment.

🏖️ Benefits

• 401K plan w/ 6% company match (vests immediately) • Flex-Time off + sick time • 10 company holidays • Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). • For employees + dependents, Concord covers 60% of premiums. • Voluntary insurance options: Pet insurance, Employee Life and AD&D, Spousal Life and AD&D, Child Life and AD&D • Paid Parental Leave program • Free unlimited ORCA card (Seattle area residents) • Employee Rewards and Recognition through NectarHR • Unlimited access to Udemy for Business