Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
Bilingual Healthcare Agent
November 18
Conduent
B2B • eCommerce • Government
Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.
📋 Description
• Provide exceptional service for 100% of all customer interactions (calls, chats, social media, video conferences, etc.), ensuring customer satisfaction. • Manage customer requests, providing solutions and information while adhering to campaign protocols. • Register and report customer information in real-time, following established guidelines and systems.
🎯 Requirements
• Education or experience related to healthcare/health (or the health sector). • Advanced English proficiency level. • Excellent communication skills. • Experience Level: Senior (2 to 6 years).
🏖️ Benefits
• Competitive salary. • Indefinite-term contract: guaranteed stability. • 100% remote work: connectivity allowance provided, and equipment supplied. • Office hours: Monday to Friday, full-time. • Salary increase on your work anniversary. • Free access to our e-learning platform. • Discounts at language schools to perfect your skills. • A day off for your birthday.
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