Senior Business Analyst

🕒 December 15, 2025

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Logo of Conduent

Conduent

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Review, analyze, and evaluate business systems and user needs • Interact with business and operations stakeholders to determine requirements for new projects and enhancements • Participate in all phases of the SDLC to ensure implementation of system requirements • Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes • Define current/future state process flows • Handle change management. Conduct root cause analysis and risk/issue identification • Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design • Experience in data analysis using SQL, MS Access or related technologies • Develop and maintain a thorough understanding of business needs from both technical and business perspectives • Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios • Effectively prioritize and execute tasks in a high-pressure environment • Lead BA team and experience in team management, work delegation, mentoring and tracking

🎯 Requirements

• Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience • Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems • Experience in conducting business requirement sessions, JAD sessions and various elicitation techniques. • Ability to grasp technical concepts and translate business requirements into Functional Specifications • Expert knowledge of TFS and tracking US and sprints management • Good knowledge of MS SharePoint at User and Admin level • Ability to work with a sense of urgency and attention to detail • Excellent oral and written communication skills.

🏖️ Benefits

• health insurance coverage • voluntary dental and vision programs • life and disability insurance • a retirement savings plan • paid holidays • paid time off (PTO) or vacation and/or sick time

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