Technical Lead – Payments

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🔥 16 hours ago

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Logo of connectFirst Credit Union

connectFirst Credit Union

501 - 1000 employees

Founded 2014

🏦 Banking

💸 Finance

Banking • Finance

connectFirst Credit Union is a Canadian credit union providing retail and business financial services, including chequing and savings accounts, credit cards, mortgages, personal and commercial loans, investment products (GICs, wealth management), and insurance. It operates branch and digital banking channels, serves personal, small business, agri-business, commercial and non-profit clients, and emphasizes community-focused programs and member rewards. The organization highlights customer service, local presence, and financial products aimed at helping members save, borrow, invest and protect their assets.

📋 Description

• Provide technical leadership for systems supporting Canadian payment rails including Interac e-Transfer®, Interac Debit, EFT (ACSS), Real-Time Rail (RTR), and cheque imaging, in alignment with Payments Canada rules and standards • Lead design decisions that ensure high availability, low latency, resiliency, and scalability for member-facing and back-office payment services • Own technical oversight for payment processing flows including initiation, validation, clearing, settlement, reconciliation, returns, reversals, and exception handling • Partner closely with Payment Product and Payment Operations to understand business goals, regulatory drivers, and operational pain points, and to jointly define technology solutions that meet business needs and requirements • Translate product concepts, operational needs, and regulatory requirements into clear technical options, solution designs, and delivery approaches • Act as a trusted advisor to Product and Operations, providing input on feasibility, trade‑offs, risk, cost, and long‑term implications of technology decisions • Support the evolution of payment products and services by identifying technology opportunities that improve member experience, operational efficiency, and resilience • Lead integrations with Payments Canada–operated systems (ACSS, Lynx, RTR), Interac services, and external payment gateways • Drive adoption and coexistence strategies for ISO 20022 messaging, supporting migration, translation, and backward compatibility across payment ecosystems • Modernize legacy payment services to support 24x7 operations, improved observability, and future payment innovation while reducing technical debt • Lead and continuously improve CI/CD pipelines for payment platforms, enabling frequent, low-risk deployments while maintaining strict security and compliance standards • Ensure strong alignment with DevSecOps principles, including secure coding, automated testing, vulnerability management, and audit readiness • Champion system observability, including monitoring, alerting, logging, and performance metrics, with appropriate handling of sensitive and regulated data • Partner closely with Payment Operations, Risk, Fraud, and Compliance teams to ensure payment platforms support AML/ATF controls, fraud detection, real-time monitoring, and regulatory reporting requirements • Provide technical leadership and mentorship to software developers, systems analysts, and QA analysts, promoting best practices in secure coding, performance optimization, and resilient design • Collaborate with Agile Delivery Leads, Partners, Vendors to ensure payment platform priorities, technical health, and operational risks are effectively represented and prioritized in the backlog • Act as a senior technical escalation point for complex payment issues, incidents, and architectural decisions • Maintain strong Vendor relationships focused on supporting Servus’s needs within the broader payment ecosystem

🎯 Requirements

• 6+ years of experience in a senior software engineering or technical lead role supporting complex, mission-critical platforms • Completed a relevant certificate, diploma, degree, or professional designation; an equivalent combination of education and experience will be considered. • Demonstrated experience leading technical teams and delivering high-availability systems • Knowledge of relevant legislation and regulations related to privacy, PII, and anti-money laundering • Hands-on experience with the Canadian payments ecosystem, including Interac services, Payments Canada, and major payment gateways • Strong understanding of retail and wholesale payment flows, clearing & settlement cycles, reconciliation, and exception handling • Deep knowledge of modern application development and integration patterns, including APIs, microservices, and event-driven architectures • Strong experience with source control (Git) and CI/CD platforms such as Azure DevOps or GitLab • Proficiency in common enterprise programming languages and data technologies (e.g., Java, C#, SQL, JavaScript/TypeScript)

🏖️ Benefits

• Competitive compensation including performance-based incentive pay and profit share • Training & Development Opportunities • Career Advancement Potential • Flexible work options • Meaningful work towards individual and corporate goals • Opportunities to get involved and give back through an employee volunteer program • Profit sharing, voting for the board of directors, and all of the financial services

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