Student Support Specialist

🔥 15 hours ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Connections Academy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📚 Education

💰 $200k Grant - Connections Academy on 2023-12

Education

Connections Academy is a tuition-free, accredited K–12 online public school program operated by Connections Education (a Pearson division). It delivers state-aligned curriculum and virtual classroom experiences with certified teachers, personalized learning, and support for families serving as learning coaches. The program offers grade-level courses, college and career readiness, clubs and socialization opportunities, and technology support across multiple U. S. states.

📋 Description

• Advise students on getting back on track and supporting student success in all courses. • Host weekly meetings with struggling students to make sure they are on task and completing the required work to be successful. • Assist advisory teacher and course teachers in supporting student success with support in portfolio completion, corrections and academic behavior support. • Advise students on lesson completion organization and time management. • Attend and participate in weekly grade level meetings and academic support meetings. • Assist with behavior interventions for students struggling to be successful in the online setting. • Keep the advisory teacher apprised of details on student progress. • Actively listen to student concerns and challenges in order to efficiently identify, mitigate and provide solutions to academic issues and needs. • Work independently/with team to follow documented processes and procedures when working to solve student issues/concerns. • Directly support students as the advocate for providing student-centric support and assistance ensuring a positive, professional experience for all students in pursuit of their academic goals and achievements. • Directly interact and respond to student queries, provide issue resolution, leverage tools and resources to successful academics. • The Student Support Specialists are expected to be adaptable, flexible, versatile, understanding, calm and caring while exhibiting elevated competency to navigate and utilize the curriculum. • Teach elective course if needed

🎯 Requirements

• New Mexico 7-12 Secondary Teaching License • Strong technology skills (especially with Microsoft Office products) • Excellent communication skills, both oral and written • Customer focused approach • Excellent attention to detail and organizational skills • High degree of flexibility • Team player with demonstrated leadership skills • Demonstrated ability to work well in fast-paced environment • Willingness to travel on occasion for marketing and state testing events (may require occasional overnight travel) • Must be able to use a personal electronic device and email address for 2-step authentication

🏖️ Benefits

• Equal Opportunity Employer