Account Manager – EU

Job not on LinkedIn

🔥 14 hours ago

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Connectly.ai

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

📣 Marketing

🏢 Enterprise

💰 $20M Series B - Connectly.ai on 2024-09

SaaS • Marketing • Enterprise

Connectly. ai is a 360° AI-powered conversational platform focused on automating customer interactions across acquisition, marketing, sales, support, and utility messaging primarily using WhatsApp and omnichannel messaging. The platform offers AI-driven marketing campaigns, automated sales agents that qualify and convert leads, support triage and agent-assist features, utility messaging for billing/alerts/payments, analytics and insights, pre-built templates and flows, and integrations for enterprise workflows. It targets businesses across industries (150+ clients, 15+ industries, 20+ countries) with features like inbound/outbound messaging, cart recovery, payment reminders, document collection, sentiment analysis, and performance dashboards. The company emphasizes reducing support costs, improving conversion and revenue per message, and scaling conversational experiences with AI.

📋 Description

• Own and grow a portfolio of EMEA accounts spanning small-business to enterprise clients, understanding each client's business needs, challenges and goals. • Run regular check-ins and strategic business reviews to align on objectives and proactively offer tailored solutions. • Manage renewals, expansion and account retention; anticipate and resolve client concerns, escalating internally when needed. • Act as the internal voice of the client, coordinating with Product, Engineering, Marketing and Customer Success to ensure smooth delivery. • Maintain a working command of Connectly's platform and the conversational commerce / WhatsApp Business landscape to position solutions credibly. • Keep CRM data (HubSpot) and forecasting current; balance client-facing time against internal reporting.

🎯 Requirements

• Based in Athens, Greece. • 4+ years of experience in Account Management or other sales role at a B2B SaaS/ CX / martech company • Track record managing a multi-country, multi-industry book of business; comfortable running both SMB and enterprise relationships in parallel. • Experience working with HubSpot (or a comparable CRM) and data/BI tools for account reporting. • Fluent business English; strong cross-cultural communication skills for working across Europe, the Gulf, the Levant and North Africa. • Independent, organized operator. • General data literacy • Experience working with AI productivity tools, Zendesk (or a comparable ticketing tool), customer engagement platforms (e.g., Braze, Salesforce Marketing Cloud, MoEngage, Iterable, CleverTap) • Comfortable reading API docs, integration guides and architecture/flow diagrams well enough to translate between a client's technical team and Connectly's Solutions/Engineering team. Not expected to write code or configure integrations directly. • Prior experience with WhatsApp Business, conversational commerce, or messaging/CX platforms is a strong plus. • Experience in retail verticals is a strong plus. • Experience picking up an existing book mid-flight from a departing or reassigned owner (structured account handover experience) is a strong plus. • Familiarity with e-commerce platforms is a strong plus.

🏖️ Benefits

• Competitive pay, bonus & equity • Remote role • Unlimited Time Off • Flexible Work Hours • A supportive, caring, and learning environment • Distributed workplace around the world