Engineering Manager

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November 4

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Connectly.ai

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AI • B2B • SaaS

Connectly. ai is a company that provides AI-powered solutions aimed at enhancing business revenue through personalized and data-driven conversations. Their flagship product, Sofia AI, enables businesses to automate inbound and outbound communications across various digital channels, including WhatsApp and Instagram. Sofia AI offers tailored recommendations, real-time engagement, and data analytics to improve customer interactions, increase conversion rates, and drive incremental revenue. Connectly. ai's platform is trusted by over 500 brands globally and offers seamless integration with popular systems like VTEX, Shopify, and Klaviyo.

11 - 50 employees

Founded 2020

🤝 B2B

☁️ SaaS

📋 Description

• We’re looking for an Engineering Manager to lead one of Connectly’s core AI and platform engineering teams. • Reporting directly to the CTO, you will oversee a high-performing organization of 10–20 engineers. • You’ll play a key role in driving Connectly’s engineering culture, balancing product delivery, architectural excellence, and talent growth. • Partnering with product, sales, and customer teams to deliver solutions that power the future of AI commerce in Latin America. • Provide technical leadership, and define strategy in partnership with the CTO — from system architecture and infrastructure design to AI scalability and reliability. • Stay hands-on with the technology to guide design, code reviews, and architectural decisions that impact system quality and stability. • Own the quality, reliability, and performance of the product, ensuring stable releases, strong testing practices, and operational excellence. • Drive engineering processes that balance speed and rigor: sprint planning, technical reviews, postmortems, and iterative improvement. • Engage directly with enterprise customers when needed, helping design complex integrations with third-party systems such as Meta APIs, CRMs, and eCommerce platforms. • Take full ownership of hiring, developing, and evaluating engineers, providing continuous feedback, performance reviews, and growth plans. • Identify and cultivate emerging leaders within your team, fostering a culture of ownership, accountability, and innovation.

🎯 Requirements

• MS or BS in Computer Science. • 8+ years of software engineering experience, including 3+ years in management or tech lead roles within a technology company. • Proven experience leading teams of 10–20 engineers, ideally across distributed locations. • Demonstrated ability to set technical strategy and drive architectural decisions at scale. • Strong understanding of backend and AI systems, including Python, AWS, Kafka, Postgres, DynamoDB, and modern CI/CD practices. • Experience partnering with cross-functional stakeholders, including PM, Sales, and Customer Success, to deliver major launches. • Experience engaging directly with enterprise clients and integrating with third-party ecosystems such as Meta APIs, CRMs, and commerce platforms. • Strong leadership, empathy, and communication skills; capable of delivering both technical and performance feedback constructively.

🏖️ Benefits

• Work directly with the CTO and executive team to shape Connectly’s technology and culture. • Competitive compensation and equity participation. • Unlimited time off and flexible working hours. • Hybrid work culture with teams in Brazil, Bogotá, and San Francisco.