Conquer
51 - 200 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 $10M Series B - Conquer on 2020-01
SaaS • B2B
Conquer is a Salesforce-native sales engagement platform that consolidates calling, automated multichannel cadences, texting, and AI-driven conversation intelligence directly inside Salesforce. It offers a carrier-grade power dialer (Voice), a mobile-first app for field reps (Voice Plus), SMS/MMS/WhatsApp messaging, real-time AI coaching and call transcription (AI Insights), plus outsourced SDR services and marketing attribution tools. Conquer is built to keep sales activity connected to CRM data, speed follow-up, and improve rep performance for inside, field, and revenue teams.
Senior Platform Engineer, Voice Infrastructure
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Conquer
51 - 200 employees
Founded 2007
☁️ SaaS
🤝 B2B
💰 $10M Series B - Conquer on 2020-01
SaaS • B2B
Conquer is a Salesforce-native sales engagement platform that consolidates calling, automated multichannel cadences, texting, and AI-driven conversation intelligence directly inside Salesforce. It offers a carrier-grade power dialer (Voice), a mobile-first app for field reps (Voice Plus), SMS/MMS/WhatsApp messaging, real-time AI coaching and call transcription (AI Insights), plus outsourced SDR services and marketing attribution tools. Conquer is built to keep sales activity connected to CRM data, speed follow-up, and improve rep performance for inside, field, and revenue teams.
📋 Description
• Own and scale Conquer’s telephony systems powering real-time sales workflows in Salesforce. • Solve reliability, performance, and infrastructure challenges while shaping the future of our platform. • Design, build, and scale Conquer’s telephony infrastructure and supporting services • Own integrations with domestic and international SIP Trunking providers • Work directly in production environments, troubleshooting real-time call quality and reliability issues • Improve observability across the voice stack, including SIP, RTP, and media paths • Develop and evolve call routing, dialing workflows, and real-time communication services • Partner with Product, Engineering, and Customer teams to shape the calling experience • Contribute to architectural decisions, including ongoing platform and orchestration improvements • Document systems and create runbooks that improve team understanding and operational readiness
🎯 Requirements
• 5+ years of backend, platform, or infrastructure engineering experience • Strong experience with telephony systems including, OpenSIPS and FreeSWITCH • Experience debugging SIP and RTP issues using tools such as packet captures or SIP traces • Experience operating and owning real-time systems in production environments • Strong ability to debug complex telephony issues, including SIP signaling, RTP/media paths, and call quality problems • Experience designing and maintaining reliable, scalable systems with a focus on performance and uptime • Familiarity with observability, monitoring, and incident response in production environments • Experience building or maintaining backend services using languages like Python or Go • Ability to communicate complex technical concepts clearly to cross-functional teams
🏖️ Benefits
• Competitive Compensation • Equity Opportunities • Remote-First Flexibility • Comprehensive Benefits for US candidates including health, dental, vision, and 401(k) with company match • A growth-focused culture with learning budgets, mentorship, and internal mobility • Generous PTO
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