Bilingual Service Coordinator – Spanish

Job not on LinkedIn

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

💬 Bilingual

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Maintain and coordinate a caseload of clients enrolled in Medicaid programs • Coordinate clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements • Assist with daily intake and referral processes to ensure positive business growth and development • Promote cohesiveness in the office environment • Support day-to-day operations and client advocacy • Ability to meet position requirements with little direct oversight • Collaborate with stakeholders regarding the delivery of services • Effective written and verbal communicator • Comply with applicable legal requirements, standards, policies, and procedures • Demonstrate dependability • Demonstrate effective problem-solving and decision-making skills • Exhibit computer efficiency • Handle complex service programs and special projects • Market services to referral sources as needed • Maintain necessary skills and knowledge to coordinate workflow • Participate in professional development and training activities • Prioritize and multitask effectively • Provide excellent customer service to internal and external clients • Represent the company at stakeholder meetings, health fairs, and provider fairs • Enroll clients and employees in services, web portal, and EVV systems as needed • Conduct necessary client assessments and home visits as required • Bilingual preferred in various locations • Answer and make phone calls and occasional video calls • Other duties as assigned

🎯 Requirements

• Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred • 1 year of previous experience working with individuals with disabilities or the elderly preferred • Combination of education and experience • Bilingual (Spanish) required • Employees must provide their own reliable internet if working a remote/hybrid position

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance