Contabo
SaaS
Contabo is a provider of cloud hosting services offering a range of virtual private servers (VPS), dedicated servers, and bare metal servers with a focus on affordability and performance. Known for its fast provisioning and award-winning customer support, Contabo operates globally with data centers in 9 regions and 12 locations. The company emphasizes German quality since 2003 and provides solutions for individuals and businesses seeking efficient and cost-effective cloud computing resources. Notable features include the Contabo API for programmatic access to resources, custom image deployments, and strong emphasis on security.
Technical Support Specialist – Nightshift
Job not on LinkedIn
November 12
Contabo
SaaS
Contabo is a provider of cloud hosting services offering a range of virtual private servers (VPS), dedicated servers, and bare metal servers with a focus on affordability and performance. Known for its fast provisioning and award-winning customer support, Contabo operates globally with data centers in 9 regions and 12 locations. The company emphasizes German quality since 2003 and provides solutions for individuals and businesses seeking efficient and cost-effective cloud computing resources. Notable features include the Contabo API for programmatic access to resources, custom image deployments, and strong emphasis on security.
📋 Description
• take on innovative and responsible tasks to ensure smooth 24/7 operation within the framework of technical 3rd level support • help colleagues to get even better • monitor and troubleshoot the customer's IT infrastructure • provide technical solutions for customer concerns, such as compromised servers, managed server tasks, website and server migrations or error analysis on websites • document collection, server construction or provisioning, and proactive monitoring of the internal infrastructure • be responsible for the night shift • help customers from other time zones directly • work on problems more intensively and try new solutions when ticket volume is low • install, configure, and administer servers, networks, applications for customer benefit • familiarize with new technologies and receive support in professional development through intensive training
🎯 Requirements
• completed technically oriented vocational training in the IT sector or relevant professional experience in the IT sector • multiple years of experience in a similar role • very good knowledge of administration under Linux (Shell/Terminal) • service-oriented, independent and responsible action in technical customer support, in dealing with hardware and in Windows server administration • English language skills (mandatory, as this is our company language) • initial knowledge of Bash scripting and basic programming skills is desirable • experience in dealing with databases (SQL)
🏖️ Benefits
• great freedom for your creative ideas • ongoing professional and personal development opportunities in an innovative and technological environment • MultiSportCard • Meal Vouchers • a comprehensive induction with your colleagues by your side • modern and conveniently located workplaces at our European locations • Remote or hybrid working opportunities with the same technical equipment at home as in the office • flexible working hours for a healthy work-life balance • 30-day vacation by default • the possibility of working in our summer office in Mallorca, as well as from any EU country • an extra day off to get involved in social activities as part of our Volunteer Day • attractive conditions on many products and services through our corporate benefits program • unforgettable moments at our company events and team events
Apply Now