Onboarding Analyst, Company Migrations

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Contajá Contabilidade Online

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Accounting • B2B • SaaS

Contajá Contabilidade Online is a fully online accounting firm that simplifies the bureaucratic process for businesses across Brazil. They offer comprehensive online accounting services, including company registration, switching accountants, and advising micro-enterprises. With a focus on affordability and personalized support, Contajá aims to help entrepreneurs reduce costs and enhance productivity through a dedicated team of real accountants accessible via digital communication channels.

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

💰 Venture Round on 2021-10

📋 Description

• Actively participate in collecting and verifying documents from companies that are migrating from another accountant, via chat and phone calls. • Handle and resolve client inquiries of lower complexity. • Verify information provided by clients. • Communicate with previous accountants to ensure an efficient transition. • Open tickets for other departments. • Complete spreadsheets and forms.

🎯 Requirements

• Basic experience in team training and support. • Customer service experience. • Experience/knowledge in process review. • Intermediate Microsoft Office skills. • Intermediate knowledge of contractual changes and corporate deregistrations. • Intermediate knowledge of tax planning, HR (Payroll) and Accounting. • Knowledge of workflows. • Education: • Bachelor's degree in Accounting, Business Administration or related fields (in progress).

🏖️ Benefits

• 💚 Caju Benefits Card – R$500.00 monthly for you to use as you wish, not deducted from payroll and maintained during vacation. • 💚 Unimed Health Plan – 100% paid by Contajá, with co-payment only when used. For dependents (spouses — heterosexual or same-sex couples, and children) the cost is 100% borne by the employee. • 🥳 Birthday Day Off – your day, your way! • 🏋️ Wellhub (Gympass) – access to gyms and wellness platforms. • 💆 Telepsychology – up to 2 free sessions per month. • 🍉 Telenutrition – up to 2 free sessions per month. • 🤗 15% discount on laboratory tests at Dasa network. • 🤗 30% discount on generic medications at Pague Menos and 20% on brand-name medicines. • 📝 Partnership with Estácio – invest in your academic development. • 🚀 ImpulsoJá Career Plan – more than a career plan, it’s your springboard to success! Learn how to move from one level to another, reach targets and achieve your professional goals. • 🎮 Gamification – earn virtual coins throughout your journey and redeem them for prizes such as a Kindle, attendance at industry events, exclusive gifts and more.