Director of Field Enablement, Global

🕒 April 22

🐊 Florida, New York, +4 more states – Remote

🐊 Florida – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Contentsquare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

Contentsquare is a digital experience analytics platform that utilizes AI technology to provide actionable insights for improving online engagement and conversion rates. The platform offers a comprehensive suite of features including experience analytics, product analytics, voice of customer insights, and experience monitoring, aimed at enhancing user journeys across digital interfaces. Trusted by over 3,700 enterprise brands, Contentsquare helps clients understand customer behavior and optimize digital experiences to boost business impact. It integrates with various systems to provide seamless analytics across websites and mobile apps, leveraging data to maximize customer engagement.

📋 Description

• Lead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomes • Lead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountability • Act as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadership • Serve as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and priorities • Conduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coaching • Facilitate CoM certifications and ongoing skill development for sellers, managers and leaders • Partner with RevOps to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurable • Coach managers on CoM-based deal reviews and pipeline inspection, building a culture of methodology accountability • Design and deliver a range of enablement programs, activities and interventions tied to improving field performance • Manage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiatives • Manage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise business • Identify and scale best practices from the field through peer learning programs and structured knowledge-sharing forums • Define success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholders • Use data to continuously evaluate program effectiveness and iterate based on what is and is not working

🎯 Requirements

• 5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and content • Deep knowledge of and hands-on experience with Command of the Message (CoM) or equivalent value-based selling methodology, with the ability to coach and certify others • Proven ability to lead, develop and retain a high-performing team of enablement professionals • Demonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomes • Strong RevOps fluency: comfort with Salesforce reporting, pipeline data, and cross-functional partnership with Revenue Operations • Proficiency with modern enablement technology: LMS (MindTickle or equivalent), conversation intelligence tools, CRM, and AI-powered productivity tools • Ability to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a formality • Proven ability to translate complex business priorities and skills gaps into clear, impactful learning programs and content • Strong project management skills with the ability to manage multiple programs simultaneously across global stakeholders • Experience working in fast-paced, high-growth SaaS companies; Martech or digital analytics experience a plus • Ability to travel to global locations as required • Demonstrable AI programme deployment and experience • Nice to have: Sales, Sales Management, or Product Marketing background • 3+ years of people management experience • Experience with MEDDIC / MEDDPICC qualification methodology • Familiarity with Clari, Salesforce, and AI-assisted GTM tools (e.g., Dust, co-pilot tools) • Progressive approach to learning materials and thought leadership in AI for scale

🏖️ Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Lifestyle allowance • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts • And more benefits tailored to each country