IT Systems Administrator

Job not on LinkedIn

🔥 24 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

⌨️ Systems Administrator

🚫👨‍🎓 No degree required

👻 Ghost score 19%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 64 days.
• No salary listed.

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Contour Education

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📚 Education

👥 B2C

Education • B2C

Contour Education is a prominent tutoring center in Victoria, specializing in VCE tutoring for high school students. The company offers a comprehensive ecosystem of tutoring, resources, and support that includes small-group classes, practice workshops, and 24/7 individual support, aimed at helping students excel in their exams and assessments. With campuses in Victorian locations such as Glen Waverley, Melbourne City, and Box Hill, as well as online options, Contour Education provides personalized attention, engaging teaching methods, and extensive resources to empower students in their academic journey. The company places a strong emphasis on developing students' understanding and practice skills, offering a holistic education experience.

📋 Description

• Own and triage the tech and access ticket queue in Suptask • Resolve first-line issues and escalate deeper technical issues with clear context • Administer Google Workspace, Rippling, Monday.com, and HubSpot seats and access • Set up new joiners through Rippling and remove leaver access cleanly • Build basic Rippling automations for reliable onboarding and offboarding • Conduct regular access and license audits • Resolve CRM and tool workflow questions • Train the team and maintain the tech guide and knowledge base • Fix recurring issues at their root and document solutions • Recommend better tools when they would improve support or setup • Report to the VP of Global Enablement and Support • Collaborate with People and Culture and escalate deep builds to automation and engineering teams

🎯 Requirements

• 1 to 3 years in IT support, helpdesk, service desk, or a systems administration role, resolving real user issues • Hands-on Google Workspace administration: accounts, groups, and access • Comfort with an HRIS or identity tool like Rippling for onboarding and access, or the aptitude to own it quickly • Ability to pick up new tools quickly and work across a SaaS stack • Clear, patient communication with non-technical colleagues and ability to train a group • Accuracy with access and ownership of tickets through resolution • Comfort working India hours with overlap into Australian time • Rippling or comparable HRIS/identity platform experience preferred • Experience building simple automations or workflows preferred • Experience with an ITSM or ticketing tool preferred • Familiarity with ITIL basics preferred • Experience supporting or administering Monday.com or HubSpot preferred • Experience in a remote-first company preferred • CV and one paragraph describing a recurring tech or access problem you made stop recurring

🏖️ Benefits

• Fully remote, anywhere in India • Compensation is competitive and benchmarked to the role and your experience • Compensation discussed openly early in the process

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