Cookie Information
51 - 200 employees
Founded 2011
🤝 B2B
📋 Compliance
B2B • Compliance • Marketing
Cookie Information is a leading consent management platform that simplifies the process of collecting user consent for cookies and tracking on websites and mobile applications. It is designed for marketers to ensure compliance with privacy regulations like GDPR, while enhancing marketing performance. The platform provides customizable cookie banners that integrate with various systems, enabling businesses to manage cookie consent effectively and maintain regulatory compliance without sacrificing their marketing capabilities.
IT Support Assistant
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🔥 0 minutes ago
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Cookie Information
51 - 200 employees
Founded 2011
🤝 B2B
📋 Compliance
B2B • Compliance • Marketing
Cookie Information is a leading consent management platform that simplifies the process of collecting user consent for cookies and tracking on websites and mobile applications. It is designed for marketers to ensure compliance with privacy regulations like GDPR, while enhancing marketing performance. The platform provides customizable cookie banners that integrate with various systems, enabling businesses to manage cookie consent effectively and maintain regulatory compliance without sacrificing their marketing capabilities.
📋 Description
• Provide the services on the ITSD corporate virtual team which has staffs in the other locations and covering the 3 different time zones APAC, Americas and EMEA based on the “follow the sun” concept. • Perform first level support (based on ITIL definitions & Application Support SOPs) to international customers. • Pro-actively monitor the respective system and react to any anomaly. • Ensure the delivery of the first level support in logistics IT services and technical support in IT infrastructure services. • Management of Service Provider resources on basis of SLA's, OLA's, SOPs, Contracts and with individual targets.
🎯 Requirements
• Bachelor's engineering degree in Information Technology or related • A minimum of 2 years' relevant experience in Information Technology • Knowledge in analyzing and identifying incidents and problems related of IT systems (PC's, servers, applications, email, IT infrastructure) • Service Desk environment experience would be an advantage. • ITIL certificated as a plus. • Effective communication skills in English (both written and spoken)
🏖️ Benefits
• Competitive salary • Opportunities for professional development • Inclusive work culture
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