Senior UX Researcher – Marketplace

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CookUnity

501 - 1000 employees

Founded 2015

🛍️ eCommerce

👥 B2C

eCommerce • B2C • Food and Beverage

CookUnity is a meal delivery service offering a wide selection of chef-crafted, gourmet dishes delivered directly to customers' doorsteps. The company collaborates with award-winning chefs to create diverse, restaurant-quality meals that cater to various dietary preferences and lifestyles, such as keto, vegan, paleo, and more. CookUnity focuses on providing convenience and flexibility with options ranging from 4 to 16 meals per week, which can be customized or automatically selected based on the customer's preferences. The meals are delivered fresh, not frozen, ensuring high quality and taste. The company also emphasizes sustainability with its packaging solutions and seeks to reduce waste. CookUnity presents a convenient way to enjoy high-quality meals prepared by top chefs without the hassle of cooking.

📋 Description

• Lead user research initiatives using both quantitative and qualitative methods. • Develop and execute research plans, including screeners, interview guides, usability tests scripts, and participant recruitment. • Design, launch, and analyze surveys—interpreting both closed- and open-ended responses to extract trends and user sentiment. • Conduct and moderate user interviews, usability tests, and other qualitative sessions. • Deliver clear, actionable findings through reports and visual presentations. • Collaborate with Product, Design and other cross-functional teams in the Marketplace area to guide decision-making with user-backed evidence. • Oversee freelancers to enable delegation of operational tasks and increase team focus on higher-impact work.

🎯 Requirements

• 3+ years of experience in user research, consumer insights, or market research roles. • Skilled in selecting and applying the right method for each research goal. • Proven ability in quantitative methods, particularly survey design and analysis. • Comfortable with qualitative methods, including interviews and usability testing. • Strong analytical thinking and the ability to bridge quant and qual insights. • Excellent English communication skills, both written and verbal. • Experience working on digital products with cross-functional teams.

🏖️ Benefits

• 💸 Get paid in USD • 🗺 Work remotely: design the life that you want • ⛱ Enjoy 15 days of vacation each year from the start date • 🎄 16 fully paid Argentinean holidays • 🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider • 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical • 🐣 Paid Family leave • 🕯 Compassionate Leave: 3-5 days each time the need arises • 🧘🏽‍♀️ Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more. • 🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster. • 🧑‍🏫 Personalized English coach

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