Manager, Key Accounts

🕒 May 15

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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CoolIT Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🔧 Hardware

🏢 Enterprise

📡 Telecommunications

Hardware • Enterprise • Telecommunications

CoolIT Systems is a manufacturer and service provider of liquid cooling solutions for data centers, high-performance computing (HPC), enterprise servers and telecommunications environments. The company designs and supplies direct liquid cooling hardware — including CPU and GPU coldplates, coolant distribution units (CDUs), rack and chassis manifolds, rear-door heat exchangers, and secondary fluid networks — and provides global deployment, maintenance, and training services for OEMs and data center operators.

📋 Description

• Oversee commercial aspects of our client relationships, including program pipeline, product forecast, and new product development, including pricing, schedules, and escalations. • Responsible for developing account management plans for Cloud Service Providers that result in double-digit YoY revenue growth. • Be the voice and a strong advocate for our clients within the company; continuously strive for and maintain high levels of client satisfaction. • Manages a diverse team: Key Account Managers are responsible for building our program pipeline and sustaining a product portfolio with various cloud service providers. • Technical Sales Engineers are responsible for supporting Key Account Managers during the pre-sales and proposal process to ensure quick response times and high-quality technical information for clients. • Ensure your team adheres to the selling process. • Work closely with the Marketing team to generate industry-leading sales collateral and proposals. • Continuously engage with and learn from the Product and Engineering teams to develop a deep understanding of our hardware and services, ensuring client feedback makes its way into our products. • Engage regularly in the review and negotiation of various client-related contracts. • Ensure adherence to company policies and procedures. • International travel (20% or greater).

🎯 Requirements

• 5+ years of experience in complex, multi-stakeholder account management roles, focused on large enterprise IT companies. • Strategic thinker with a demonstrated ability to develop and execute complex business plans and initiatives. • 3+ years of experience managing teams of 10 or more, as well as cross-functional contributors. • Bachelor's degree in engineering, Business Administration, Commerce, or equivalent. • Knowledge of data center and IT markets. • Awareness of data center cooling strategies.

🏖️ Benefits

• Vacation and flex days, and paid company-wide shutdown during the holiday season. • Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day. • Dress for your day – in a casual yet professional environment. • Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.