CooperCompanies
10,000+ employees
Founded 1978
⚕️ Healthcare Insurance
🧬 Biotechnology
☁️ SaaS
💰 Post-IPO Equity on 2021-12
Healthcare Insurance • Biotechnology • SaaS
CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.
Customer Success Manager
Job not on LinkedIn
🕒 March 31
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CooperCompanies
10,000+ employees
Founded 1978
⚕️ Healthcare Insurance
🧬 Biotechnology
☁️ SaaS
💰 Post-IPO Equity on 2021-12
Healthcare Insurance • Biotechnology • SaaS
CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.
📋 Description
• serve as a primary customer-facing partner • gather insights and manage improvement projects • support onboarding and drive adoption and retention • measure success through customer satisfaction and retention efforts • undertake regular US travel and occasional international trips
🎯 Requirements
• Bachelor’s degree required; advanced embryology and IVF laboratory experience preferred. • 5+ years in life sciences, genetics, or related fields. • Strong understanding of embryology/andrology workflows and lab systems. • Ability to interpret and communicate clinical study findings. • Strong communication, professionalism, and independent work skills. • Passion for education and continuous learning. • Ability to travel as required.
🏖️ Benefits
• outstanding total compensation plan • health insurance • 401(k) • parental leave • fertility benefits • paid time off for vacation, personal, sick and holidays • multiple other perks and benefits
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