Business Analyst – Automation, AI

🔥 19 hours ago

🇨🇭 Switzerland – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

infoinfo

🗣️🇩🇪 German Required

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Logo of Coopers Group AG

Coopers Group AG

51 - 200 employees

Founded 2010

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Coopers Group AG is an agile Swiss recruiting agency specializing in the placement of specialists and executives in IT, Engineering, Life Sciences, and Finance. The company focuses on providing personalized recruitment solutions, ensuring that candidates are matched to jobs that fit both professional and personal criteria. Coopers Group AG emphasizes a flexible approach to recruiting, offering services in executive search, project recruiting, and consulting, while maintaining a strong commitment to candidate and company satisfaction.

📋 Description

• Actively participate in day-to-day operations to gain hands-on experience with existing processes, systems, and challenges • Analyze, structure, and document existing workflows and business processes • Identify and prioritize manual, repetitive, and automatable tasks • Develop and implement suitable automation and AI solutions • Integrate new solutions into existing processes and systems • Analyze and measure the resulting efficiency gains and workload reductions • Continuously develop and optimize existing workflows • Document the solutions developed and implemented • Ensure knowledge transfer within the team • Collaborate and coordinate with relevant internal stakeholders

🎯 Requirements

• Experience as a Business Analyst, Process Analyst, Automation Specialist, or in a comparable role • Knowledge of or practical experience with ServiceNow • Good knowledge of ITIL and IT Service Management • Knowledge of SIAM (Service Integration and Management) • Experience or strong knowledge in automation and the use of AI • Experience analyzing, documenting, and optimizing existing business and IT processes • Ability to identify manual and repetitive workflows and derive suitable opportunities for improvement • Willingness to actively engage with day-to-day operations and gain practical insight into existing processes • Strong analytical skills and the ability to grasp new concepts quickly • Independent, structured, and solution-oriented working style • Good communication and coordination skills • Fluent in German and English • Experience integrating automation or AI solutions into existing system landscapes is an advantage • Experience with process optimization and measuring efficiency gains is an advantage

🏖️ Benefits

• Remote work arrangement • Fixed-term employment

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