Citrix Support Engineer

🔥 12 hours ago

🇨🇭 Switzerland – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Coopers Group AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Coopers Group AG is an agile Swiss recruiting agency specializing in the placement of specialists and executives in IT, Engineering, Life Sciences, and Finance. The company focuses on providing personalized recruitment solutions, ensuring that candidates are matched to jobs that fit both professional and personal criteria. Coopers Group AG emphasizes a flexible approach to recruiting, offering services in executive search, project recruiting, and consulting, while maintaining a strong commitment to candidate and company satisfaction.

📋 Description

• Ensure the stable operation of the on-premises Citrix farm • Provide second-level support for the Citrix infrastructure • Analyze and resolve issues involving user profiles, sessions, and Citrix applications • Troubleshoot connection drops, performance issues, and application errors • Perform daily monitoring and checks of the Citrix environment • Monitor system resources such as CPU, RAM, and storage • Analyze event logs and handle warnings and alerts • Collaborate with internal support and infrastructure teams • Document incidents, solutions, and operational processes

🎯 Requirements

• Several years of experience in second-level support within Citrix environments • Experience with profile management solutions such as FSLogix, Citrix Profile Management, or comparable technologies • Good knowledge of Windows Server, Active Directory, and Group Policy (GPO) • Experience with profile and session management • Experience analyzing and resolving issues in complex Citrix environments • Knowledge of Citrix Studio and PowerShell is an advantage • Experience administering Citrix Virtual Apps and Desktops is a plus • Experience with monitoring and logging tools is an advantage • Strong sense of ownership and an independent, reliable working style • Team player with strong communication skills and a pronounced service and customer focus • Analytical mindset and structured approach • Fluent in German