Digital Workplace Engineer

🔥 0 minutes ago

🇨🇭 Switzerland – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Coopers Group AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Coopers Group AG is an agile Swiss recruiting agency specializing in the placement of specialists and executives in IT, Engineering, Life Sciences, and Finance. The company focuses on providing personalized recruitment solutions, ensuring that candidates are matched to jobs that fit both professional and personal criteria. Coopers Group AG emphasizes a flexible approach to recruiting, offering services in executive search, project recruiting, and consulting, while maintaining a strong commitment to candidate and company satisfaction.

📋 Description

• Provide ongoing 3rd-level support for enterprise information systems • Handle complex incidents escalated from Level 1 and Level 2 Support, including large-scale crashes and operating system malfunctions • Draft and maintain technical procedures • Share knowledge with 1st and 2nd Level support teams, including delivering in-person and remote training to employees • Perform root cause analysis by reviewing logs, crash dumps, and related technical data • Support continuous improvement by deploying automated patches through endpoint management tools • Maintain device compliance with security and hardening standards • Use scripting languages such as PowerShell to automate recurring administrative tasks and corrective actions • Understand business needs and support the collection and clarification of functional requirements • Create basic training materials, such as tip sheets and short recordings, to support user adoption of new tools and features

🎯 Requirements

• Bachelor’s degree in computer science, Computer Engineering, Information Technology, or a related discipline • 5+ years of professional experience in IT, with a strong focus on digital workplace or end-user computing services in a multinational business environment • Experience in business systems analysis and operational support • Strong understanding of workplace processes, applications, and technologies, including Entra ID, Active Directory, Autopilot, Intune, Unified Endpoint Management, endpoint security solutions such as Microsoft Defender, Virtual Desktop Infrastructure, and Microsoft 365 • Good knowledge of the ITIL framework and service management principles • Self-driven, proactive, and collaborative, with a strong team-oriented mindset • Ability to work independently while also contributing effectively within a team environment • Ability to work to deadlines and maintain quality in a dynamic environment • Excellent communication skills • Fluency in English; working knowledge of French or German is an advantage