Customer Service Representative

November 18

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Logo of Copart

Copart

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees.

5001 - 10000 employees

Founded 1982

📋 Description

• Provide exceptional customer service to internal and external customers of Copart • Obtain the release of vehicles located at body shops and/or other locations including residences • Answer and place calls in a professional manner • Measured on call quality – (Knowledge, level of professionalism, time to place follow-up calls) • Focus on call resolution & use company resources to gather information and offer solutions to meet customer needs • Other duties as assigned

🎯 Requirements

• One year of office support experience in a customer service role preferred • High School diploma • Excellent customer service skills and attitude • Excellent written and verbal skills • Proficient with office equipment • Attention to detail • Problem-solving • Computer proficiency - MS Suite • Typing speed 45WPM • Professional appearance • Ability to multi-task in a fast-paced environment • Bilingual skills a plus • Occasional overtime as needed

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