Telehealth Nurse, LPN/LVN

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CopilotIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 Series B on 2024-11

Healthcare • SaaS • Artificial Intelligence

CopilotIQ is an AI-driven healthcare company that provides a remote patient monitoring and clinical engagement platform for people with chronic conditions, primarily diabetes and hypertension. The company combines an AI-powered analytics engine (remoteIQ) with deep longitudinal data — biomarkers, social determinants of health, behavioral data, and medication adherence — to monitor members in real time, provide early warnings, and enable personalized interventions by US-based licensed nurses and clinical teams. CopilotIQ markets its solution to payors (including Medicare Advantage plans) and emphasizes measurable outcomes such as reductions in ER visits, hospitalizations, hypoglycemic and hyperglycemic events, medication reductions, and high retention and engagement metrics. The company also operates under HIPAA privacy practices and offers telemedicine/clinical services through affiliated medical entities.

📋 Description

• Perform regular telehealth calls to a dedicated panel of members. • Accurately and confidently provide medical, diet, and wellness education to members. • Ensure accurate and timely documentation. • Maintain good member/nurse rapport. • Ability to perform high quality, high volume calls. • Drive clinical outcomes through member engagement and coordination • Escalate members to our Provider team as needed. • Provide device support and troubleshooting in a professional, knowledgeable manner. • Provide support and encouragement as indicated. • Maintain a good rapport with members, nursing team, and providers. • As a member of our team, foster and grow a culture of kindness, compassion, and mutual respect. • Assist with special projects and other assignments as needed.

🎯 Requirements

• Must have a current, active, unrestricted LPN/RN multi-state compact license in a nursing compact state and be in good standing with the Board of Registered Nurses. • A minimum of 2 years hands on nursing experience is required; telehealth and chronic care management experience is strongly preferred. • EHR experience, specifically AthenaHealth, is a plus. • Fluency in English and Spanish is highly preferred. • Comfortable working on a computer; experience navigating through multiple computer applications while on calls; Macbook experience is a plus. • Must have reliable high-speed internet. • Strong time management skills and self-motivation. • Must be a quick learner in a fast paced, changing environment. • Professional and effective communication style that translates across all members of the team and members. • An attitude and work ethic that meets the core values and goals of CopilotIQ. • Self-motivated and able to work well independently. • A willingness to jump in and help where needed to ensure team success.

🏖️ Benefits

• Full-time hours (Monday through Friday 8:30am-5pm local time) • Work from home • Benefits