
11 - 50 employees
⚕️ Healthcare Insurance
👥 HR Tech
☁️ SaaS
Healthcare Insurance • HR Tech • SaaS
Core-VA Solutions is a company specializing in providing virtual healthcare assistants for long-term healthcare facilities, including small medical and therapy offices. Their virtual assistants, who all possess degrees in nursing or health-related fields, offer expertise in patient communication, appointment scheduling, claims processing, and medical billing. Core-VA Solutions aims to alleviate the administrative burden on healthcare facilities, allowing them to focus more on patient care. By handling tasks such as insurance benefits verification and medical records management, Core-VA Solutions enhances operational efficiency in healthcare settings.
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🗣️🇪🇸 Spanish Required
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11 - 50 employees
⚕️ Healthcare Insurance
👥 HR Tech
☁️ SaaS
Healthcare Insurance • HR Tech • SaaS
Core-VA Solutions is a company specializing in providing virtual healthcare assistants for long-term healthcare facilities, including small medical and therapy offices. Their virtual assistants, who all possess degrees in nursing or health-related fields, offer expertise in patient communication, appointment scheduling, claims processing, and medical billing. Core-VA Solutions aims to alleviate the administrative burden on healthcare facilities, allowing them to focus more on patient care. By handling tasks such as insurance benefits verification and medical records management, Core-VA Solutions enhances operational efficiency in healthcare settings.
• Support healthcare operations by providing remote clinical and administrative assistance. • Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. • Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. • Assist in updating individualized care plans in coordination with healthcare providers. • Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. • Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. • Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). • Report significant changes in patient condition to the healthcare team and document accordingly. • Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. • Utilize telehealth platforms and secure communication tools for virtual interactions. • Ensure HIPAA compliance and maintain patient confidentiality at all times. • Organize and manage healthcare documentation, schedules, and records. • Support general administrative tasks related to clinical coordination and daily operations as needed.
• Active US Registered Nurse (USRN) license — Texas license required. • Conversational Spanish proficiency (spoken) required; ability to understand and respond in common patient-care scenarios. • Strong understanding of medical terminology and care coordination workflows. • High attention to detail when handling healthcare documentation and patient records. • Clear verbal and written communication skills with patients, families, and healthcare teams. • Proficiency with telehealth platforms and virtual communication tools. • Strong organizational and time-management skills. • Working knowledge of HIPAA and patient confidentiality requirements. • Experience in a remote, virtual, or healthcare support role preferred. • Experience using Electronic Health Record (EHR) systems (e.g., Epic, Cerner, or similar). • Experience supporting medication management processes and patient coordination. • Familiarity with scheduling tools and secure messaging platforms is a plus.
• Work From Home • Paid Training • Competitive Pay Rates • HMO Coverage • Paid Time Off • Holiday Pay • Strong Support System • Long-Term/Permanent Work Opportunity
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