Mortgage Production Associate

🔥 4 minutes ago

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Logo of Cornerstone Capital Bank

Cornerstone Capital Bank

51 - 200 employees

🏦 Banking

💸 Finance

Banking • Finance

Cornerstone Capital Bank is a community-focused national bank formed by the merger of Cornerstone Home Lending and Roscoe Bank that provides mortgage origination and servicing, personal and commercial banking, and institutional treasury and liquidity services. The bank emphasizes customer service, stability, and digital convenience, offering fee-free deposit accounts, national ATM access, wire and ACH transfers, and integrated mobile banking alongside personalized, one-on-one financial support. It serves consumers, businesses, and other financial institutions with a broad suite of banking and home-lending products.

📋 Description

• Provide a warm welcome to Realtors and Clients • Create and follow an efficient system to follow up with leads and preapproved borrowers • Take a complete and accurate loan application • Request and follow up on required documentation from clients • Accurately calculate income for hourly and self-employed borrowers • Run product and pricing scenarios • Research alternative/non-QM options to help serve a wide variety of borrowers • Prepare preapproval letters and loan comparisons for borrowers • Provide extraordinary customer service to both internal and external customers • Meet goals regarding time frames • Work within a database • Run opportunity analysis for clients who may benefit from a refinance • Create open house flyers and other promotional flyers and marketing pieces • Prioritize daily tasks and work efficiently • Market, service, and promote the Company’s loan products • Maintain product knowledge and stay up-to-date on changes to market conditions • Comply with all applicable laws and regulations related to mortgage lending • Communicate with borrowers, processors, operations staff, title companies, Realtors, etc. • Expedite the mortgage process

🎯 Requirements

• Strong time management skills • Organization skills • Good work ethic • Outstanding customer service skills • Detail oriented • Strong written and verbal communication skills • Computer and technology-related skills • Must be extremely organized • Computer savvy • Ability to follow up with multiple prospects daily • Strong organizational, problem-solving, and analytical skills • CRM/Salesforce experience is a plus • Professional demeanor • Self-motivated • Open to constructive feedback • NMLS license (preferred)

🏖️ Benefits

• Medical • Dental • Vision • Accidental Death • Long-Term Disability • Short-Term Disability • FSA • HSA • 401K • Basic Life • Voluntary Life • Paid Parental Leave

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