Field Service Technician

🕒 March 20

🏄 California – Remote

🏄 California – Remote

💵 $25 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Cornerstone Building Brands

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10,000+ employees

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America.

📋 Description

• Perform advanced field diagnostics, repairs, and installations of windows and doors • Apply all knowledge and skills required of a Field Service Technician 1, including basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service • Demonstrate expertise in multiple window types (single-hung, double-hung, casement, sliding) and door systems, including repair and replacement techniques • Work with different window and door materials (wood, vinyl, aluminum, and various glass types) with proper techniques and care • Utilize a range of tools such as drills, sealants, pry bars, caulk guns, and power tools with proficiency and accuracy • Perform diagnostics and provide technical support via phone and email to internal and external stakeholders • Conduct water tests according to company protocols and document results using internal software • Apply knowledge of window and door installation practices to evaluate and support field projects • Organize and coordinate jobs requiring two or more technicians, ensuring effective collaboration with internal teams and customers • Deescalate warranty or service concerns professionally, maintaining customer confidence and satisfaction • Perform specialized repairs, including water intrusion fixes, shaped products, and installation diagnostics • Maintain strong relationships with customers and sales teams by providing clear communication, accurate documentation, and dependable service • Expand and apply knowledge of company products and industry standards to support advanced fieldwork • Travel within assigned territory daily; overnight travel may be required depending on territory.

🎯 Requirements

• High School Diploma or equivalent required • AAMA Installation Training certification preferred • Valid driver’s license with ability to successfully clear an MVR check • 3–5 years of general construction or building material installation experience preferred • 3–5 years of fenestration manufacturing or installation experience preferred • Proficiency with hand and power tools • Ability to complete advanced diagnostics, repairs, and documentation • Strong understanding of installation practices for windows and doors.

🏖️ Benefits

• medical, dental and vision benefits starting day 1 • PTO • paid holidays • FSA • life insurance • LTD • STD • 401k • EAP • discount programs • tuition reimbursement • training • professional development