Operations Analyst

Job not on LinkedIn

🔥 10 minutes ago

🕌 Middle East – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 10%

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Logo of Correlation One

Correlation One

51 - 200 employees

💰 $5M Series A on 2018-04

We transform workforces today to power the data economy of tomorrow.Correlation One helps enterprises close data and digital skill gaps to develop talent for the jobs of tomorrow. We are committed to helping enterprises future-proof their workforces and create a more diverse data ecosystem through global programs like our Data Science for All (DS4A) initiative, custom enterprise training, and data competitions.

📋 Description

• Assist with preparation and launch of training programs, including application management, instructional staff hiring, cross-functional collaboration, and client communication • Collaborate with Product and Operations on business operations for data science and data analytics training programs • Troubleshoot learner needs and respond to inquiries in a timely, professional manner • Perform anecdotal and statistical analysis of product data to uncover actionable insights across distribution channels, geographies, and client segments • Support learners with technical issues and other challenges • Facilitate live online lectures by managing chat, coordinating with instructors and teaching assistants, executing program flow, troubleshooting issues, and overseeing recordings, transitions, breaks, and session logistics • Complete ad hoc projects related to training programs • Collaborate with internal teams to assess and test new products and build growth strategies • Manage live class operations on Saturdays, with a weekly compensatory day off

🎯 Requirements

• 2+ years full-time professional experience, ideally in an operations or analytics role • Minimum 4-year college degree or equivalent experience • Able to communicate effectively with stakeholders in English (written and spoken) • Experience managing cross-functional, high-impact projects with multiple stakeholders • Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency • Strong work ethic and the ability to work well under pressure and with minimal supervision • Proactive approach, high attention to detail, and a quick learner • Strong customer service ethic, with experience supporting relationships with individuals and clients • Problem solver able to diagnose issues quickly, choose practical next steps, and judge when to solve or escalate an issue • Familiarity with Google Suite and MS Office Suite, especially PowerPoint and Excel • Familiarity with Slack and Zoom strongly preferred • Ability to work Monday–Friday, 9 AM–6 PM ET, with occasional required Saturday work

🏖️ Benefits

• Insurance or subsidies based on country • Unlimited Time Off, with a minimum time off recommendation • Company-paid holidays • Official company-wide holiday for the last week of the calendar year • Access to free data skills training through our programs • A company culture that empowers individuals and embraces diversity through its core mission • Compensatory time off for occasional Saturday work

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