Product Support – Chargemaster Specialist

Job not on LinkedIn

🕒 June 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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CorroHealth

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

CorroHealth is a leading provider of clinically led healthcare analytics and technology-driven solutions, focused on enhancing the financial performance of hospitals and health systems. Their integrated solutions and advanced technologies aim to optimize the entire revenue cycle, offering services such as revenue cycle management, clinical documentation, medical coding, and denials management. With a commitment to improving financial health through intelligent technology and expert guidance, CorroHealth addresses complex payer-provider relationships and supports efficient healthcare operations.

📋 Description

• Maintaining the operational integrity of internal business applications by responding to service requests • Troubleshooting issues and ensuring system stability • Conducting a detailed review of hospital and clinic chargemaster line items to validate or recommend the appropriate assignment of CPT/HCPCS, revenue codes, and related billing or compliance concerns • Provides and communicates accurate CDM coding recommendations • Respond to and prioritize incoming service requests and assign to appropriate key team members • Enters chargemaster changes in hospital EHR systems • Train new users in our proprietary tool • Serve as the primary contact for proprietary tool service requests • Identifies invalid or inaccurate HCPCS, CPT®, Revenue Codes, pharmacy unit multipliers, and any other inconsistencies within the client chargemaster for facility services, clinics, swing beds, and professional fees • Reviews facility supply items to evaluate billable characteristics and appropriate HCPCS codes • Assists in evaluating appropriate professional fee assignment of Evaluation and Management codes

🎯 Requirements

• 5 years working in a position that manages the chargemaster in a facility/hospital environment, or similar experience • Bachelor’s degree or equivalent work experience • Medical Coding Proficiency: Deep working knowledge of CPT, HCPCS, and ICD-10 systems • Charge Capture Management: Ability to audit and correct charge entry errors, ensuring procedures and supplies are billed accurately • Regulatory Compliance: Understanding of healthcare laws, payer-specific guidelines, and Medicare/Medicaid billing protocols • Strong analytical and problem-solving skills • Coding credentials - preferred • Strong written and verbal communication skills • Strong knowledge of billing, compliance, and clinical service lines • Detail-oriented with the ability to manage multiple projects in a fast-paced, results-oriented environment • Ability to actively collaborate with cross-functional teams • Exceptional customer service and follow-up skills

🏖️ Benefits

• We seek to create an environment that cultivates your professional development and personal growth • Previous experience is required