Operations Manager

🕒 March 13

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Courtyard.io

WebsiteLinkedInAll Job Openings

11 - 50 employees

🔥 Funding within the last year

💰 $30M Series A - Courtyard on 2025-07

Courtyard. io is a company for which no descriptive text was provided. Because no information about Courtyard. io's products, services, or market was included, a precise description and industry classification cannot be determined. Please provide the company’s description, product details, or a link so I can generate a concise company summary and select up to three relevant industries.

📋 Description

• Project manage the day-to-day Operations roadmap, priorities, and cross-team deliverables • Lead small to mid-sized ops projects end-to-end (scope, timeline, owners, delivery) • Partner with Customer Success and Trust & Safety to resolve operational drivers of customer issues (fake cards, damaged inventory, missing items, delayed shipments) • Own packaging strategy across product categories and price tiers, including standards, materials, cost targets, and vendor selection • Develop and maintain operational workflows for inventory clearance and liquidation, coordinating planning and execution with Finance and Vault Operations • Own relationships with ops vendors tied to packaging, shipping supplies, and liquidation partners • Identify operational gaps and recommend process improvements, tooling enhancements, or workflow changes that improve efficiency and reduce operational friction • Build SOPs, documentation, and lightweight tools that support scalable and repeatable operational processes

🎯 Requirements

• 5+ years of experience in operations, program management, supply chain, logistics, or a related field • Ability to travel 25% of the time • Strong project management skills with the ability to manage multiple initiatives simultaneously • Experience building and improving operational processes and SOPs • Analytical mindset with the ability to track and interpret operational metrics • Excellent cross-functional collaboration and communication skills • Comfortable operating in fast-moving environments where priorities evolve quickly • Experience in fulfillment, logistics, marketplace operations, or inventory-heavy businesses • Experience working with vendor management and supply chain partners • Familiarity with operational tooling, workflow automation, or building lightweight internal systems

🏖️ Benefits

• Comprehensive health insurance packages with dependent coverage • 401(k) plan with a 4% employer match to help you plan for the future • $100 monthly dogfooding stipend to support trying out our products firsthand • Access to employee wellness programs designed to support your overall well-being • Enjoy the flexibility of a fully remote work environment