Technology Program Quality Assurance Analyst

🕒 May 1

🇺🇸 United States – Remote

💵 $46.4k - $61.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Covetrus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2018

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 Seed Round on 2021-01

Healthcare Insurance • SaaS • B2B

Covetrus is a global animal-health company dedicated to supporting veterinarians and their practices. The company offers a comprehensive portfolio of software, supplies, and services designed to connect care in and out of the clinic and focuses on improving the health and wellbeing of animals. With a strong emphasis on technology solutions, Covetrus provides practice management software, prescription management, and various client engagement tools to enhance operational efficiency and patient care. Their range of personalized pet healthcare solutions helps drive compliance, efficiency, and profitability for veterinary practices worldwide.

📋 Description

• Utilize Quality Management Systems (QMS), databases, and other digital tools to accurately document, track, and manage quality events, ensuring data integrity and regulatory compliance. • Partner with Quality Assurance team to identify opportunities in the process that can be improved by leveraging technology, driving automation, leading to process efficiency. • Leverage data analytics, reporting tools, and automation to identify trends, monitor quality performance, and support proactive decision-making and continuous improvement initiatives. • Execute day-to-day Quality Assurance activities to ensure products, suppliers, and processes comply with regulatory requirements and internal quality standards. • Manage and support complaint handling activities, including intake, investigation, documentation, corrective actions, and closure. • Support Nonconformance Event (NCE) and CAPA processes, including initiation, investigation support, follow-up, and documentation. • Consistently execute quality activities related to: Recall support and documentation Supplier approval and ongoing monitoring Drug Supply Chain Security Act (DSCSA) compliance In-Clinic new item add approvals • Adhere to SOPs, work instructions, regulatory requirements, and quality standards. • Ensure accurate, timely, and compliant documentation within the Quality Management System (QMS). • Identify, document, and escalate quality risks, deviations, and trends as appropriate. • Support internal audits, regulatory inspections, and quality assessments. Identify process inefficiencies, quality issues, and potential risks; communicate findings to the Quality Assurance Supervisor and support improvement initiatives. • Collaborate with QA leadership and cross-functional partners to investigate and resolve quality issues. • Complete all required training in accordance with established timelines. • Perform other duties as assigned to support quality and business objectives. • Collaborate with the team and other stakeholders to drive process improvement with the use of Technology.

🎯 Requirements

• Associate degree or equivalent experience, such as certification and professional practice as a Veterinary Technician or Pharmacy Technician (required) • bachelor’s degree (preferred) in a related field: Chemistry, Biology, Health Administration, Animal Health, Business, Nursing, Pharmacy, Microbiology, Supply Chain • Minimum of 1-3 years of related experience with exposure to quality, technology, supply chain management (distribution) and/or pharmaceuticals or combination of equivalent education and experience. • Related training in Technology Course is preferred. • Certificates, Licenses, Registrations Certified Quality Professional (CQE, CQA, etc.) a plus • Lean Six Sigma (or other Continuous Improvement) certification a plus

🏖️ Benefits

• 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance