Pre Service Specialist

🔥 3 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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CoxHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1906

👥 B2C

🧘 Wellness

📚 Education

B2C • Wellness • Education

CoxHealth is a regional, not-for-profit integrated health care system serving southwest Missouri, operating hospitals, urgent care centers, clinics, specialty services (including cardiology, cancer care, orthopedics, neurology, and pediatrics), home health, and ancillary services. With hundreds of physicians, extensive outpatient locations, training and residency programs, and community-focused patient resources, CoxHealth provides comprehensive clinical care, patient support services, and health education to individuals and families across the Ozarks.

📋 Description

• Works in a fast paced call center environment • Receive incoming and make outgoing phone calls while serving as a liaison between patients, payers, and other health care team members • Responsible for order management as well as verifying patient demographics, insurance information, medical necessity and pre-authorization requirements • Calculates patient estimates based on the service scheduled, contracted plan and reimbursement allowances, benefits and out of pocket thresholds • May assist in rescheduling patient appointments when required • May perform preliminary Financial Assistance screening to determine eligibility for assistance programs, facilitate applications and schedule appointments with the Financial Navigation Team.

🎯 Requirements

• Required: High School Diploma or equivalent • Preferred: 1 year pre-registration, scheduling, financial counseling or equivalent education/experience • Excellent customer service and interpersonal skills • Knowledge of medical terminology or CPT or procedure codes • Strong computer and relevant application use skills • Ability to multi-task in a fast paced environment • Ability to effectively adapt and respond to urgent needs and requests • Demonstrates initiative and self-motivation • Demonstrates understanding and consistent practice of need for privacy and confidentiality • Preferred: CHAA or CRCR

🏖️ Benefits

• Medical • Vision • Dental • Retirement with Employer Match and more (20+ hrs/week)