UX Writer, Content Manager

🔥 14 minutes ago

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CRAE GROUP

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

💳 Fintech

🏢 Enterprise

SaaS • Fintech • Enterprise

CRAE GROUP is an enterprise technology and operations partner that builds, runs, and evolves a unified production platform for digital businesses. The company provides a single managed platform (APIs, business logic, data/CRM, payments orchestration, identity/KYC, analytics, workflows) and a 24/7 operations team that carries the pager, support, and incident response. CRAE Group positions itself as a replacement for patchwork stacks — routing and reconciling multiple PSPs (without being a payment processor), unifying customer records, providing live analytics and automation, and operating the backend infrastructure on tier‑1 components (AWS, Kubernetes, PostgreSQL, etc. ). It targets enterprise-scale operators including consumer platforms, fintech/payment businesses, SaaS, and marketplaces under long-term licensing and partnership models.

📋 Description

• Define and maintain the tone of voice for each brand based on its market, audience, and positioning. • Write, review, and improve website copy across multiple digital brands. • Create compelling content for key user touchpoints, including homepages, registration flows, promotions, bonuses, deposits, profiles, rewards, notifications, and UI. • Ensure a consistent brand voice throughout the full customer journey. • Adapt content to different markets, languages, products, and brand personalities. • Manage translations across multiple languages while ensuring they remain accurate, natural, and aligned with the original intent. • Coordinate with translators, native speakers, agencies, and internal reviewers. • Review localized content to identify inconsistencies, missing context, or poor-quality translations. • Maintain tone of voice guidelines, glossaries, terminology, and translation references for each brand. • Collaborate with Product, Design, CRM, and Development teams to ensure content supports both the interface and overall user experience. • Proactively identify wording that is unclear, misleading, inconsistent, or misaligned with the brand.

🎯 Requirements

• Experience in UX writing, copywriting, content management, localization, or brand communication • Excellent written English • Strong ability to define and maintain a consistent tone of voice across multiple brands • Experience writing website, product, marketing, or UX content • Excellent attention to detail with the ability to spot unclear or inconsistent messaging • Strong understanding of localization workflows and multilingual content management • Experience briefing translators and reviewing localized content • Ability to adapt communication style to different audiences and markets • Comfortable managing multiple brands and language versions simultaneously • Practical, proactive mindset with a strong sense of ownership • Excellent communication and collaboration skills

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development