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Product Owner – Service area

Job not on LinkedIn

🔥 10 minutes ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Creatio's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of Creatio

Creatio

501 - 1000 employees

Founded 2014

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private Equity Round on 2024-06

Consulting • Marketing • Logistics

Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.

📋 Description

• Shape how customers connect with businesses through voice and video calls within the Creatio platform • Work on web-based voice and video communication, including screen sharing, AI avatars, and handovers from AI assistants to live agents • Develop telephony and contact center integrations enabling agents to manage calls, access customer information, and track communication history • Collaborate closely with engineering teams and teams developing Creatio’s AI agents and other communication channels • Talk to clients, partners, and sales teams to understand contact-center workflows and needs • Identify underlying customer problems behind feature requests • Shape product vision and roadmap and prioritize based on client demand • Turn ideas into goals, user stories, and acceptance criteria • Build quick prototypes with AI coding agents to validate ideas with clients • Work daily with the development team to plan sprints, answer questions, and accept completed work • Agree scope and timelines with neighboring product teams • Support pre-sales through demos, client questions, and written product capability and timeline answers • Analyze feature usage and client complaints after release and feed insights into the product plan

🎯 Requirements

• 3+ years as a Product Owner or Product Manager on a B2B product • Solid technical understanding of modern software and integrations • Ability to discuss solution design with engineers as a peer • Ability to follow new technologies and identify capabilities applicable to the product • Ability to learn new domains quickly • Flexible and proactive, comfortable when priorities shift • Experience talking to clients directly and turning client feedback into product requirements • Experience building working prototypes with AI coding agents such as Claude Code, Cursor, Codex, or similar • Experience using AI tools in everyday product work • Upper-Intermediate+ spoken English • Ability to lead client and partner calls independently, handle questions spontaneously, follow different accents, and discuss and negotiate scope

🏖️ Benefits

• Clear career paths • Mentorship opportunities • Access to continuous learning • Flexible work arrangements • Initiatives supporting schedule management, productivity, and personal and professional well-being • Culture that celebrates achievements and values employee ideas • Empowerment to make real contributions from day one • Innovative culture focused on new ideas, modern technologies, and bold thinking • Competitive compensation and benefits supporting employees and their families • Rewards approach recognizing contributions and commitment • Benefits package varying by country of residence and employment type

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