Technical Advisor, MEA Region

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Creatio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

💰 Private Equity Round on 2024-06

B2B • SaaS • Artificial Intelligence

Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.

📋 Description

• Be the dedicated technical contact for assigned enterprise accounts. • Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents. • Continuously monitor system performance and health, providing recommendations to mitigate risks. • Guide customers on platform best practices and new feature enablement. • Participate in QBRs and strategic reviews and influence roadmap decisions through customer insights.

🎯 Requirements

• 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). • Experience with the Creatio platform or similar low-code/no-code solutions. • Hands-on experience with APIs, integrations, SQL, cloud infrastructure, and performance tuning. • Experience in managing technical relationships with enterprise customers. • Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. • Advanced English. • Proactive, customer-first mindset with strong ownership culture.

🏖️ Benefits

• Competitive compensation and benefits designed to support you and your family. • Clear career paths, mentorship opportunities, and access to continuous learning. • Flexible work arrangements and initiatives that empower you to manage your schedule effectively. • A culture that celebrates achievements and values your ideas. • Be part of a company that embraces new ideas and modern technologies.