Social Media Specialist

Job not on LinkedIn

September 29

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Creative Chaos

B2B • SaaS • Productivity

Creative Chaos is an innovation delivery agency that partners with businesses of all sizes to develop and bring products to market. They focus on creating user-centered experiences and translating consumer insights into innovative products. They offer services such as team augmentation, MVP (Minimum Viable Product) development, and DevOps and cloud solutions to help businesses innovate, develop, and deliver products efficiently. Creative Chaos acts as an extension to their clients' teams, providing support and expertise throughout the product development process.

201 - 500 employees

Founded 2000

🤝 B2B

☁️ SaaS

⚡ Productivity

📋 Description

• Own and evolve our social media presence across LinkedIn, Instagram, YouTube, and Reddit — tailoring content for each platform while ensuring everything aligns with our brand SOPs, values, and voice. • Craft purposeful, valuable content — including social posts, captions, hooks, video scripts, carousels, and more — with clear, engaging, on-brand copy that speaks to the audience and drives action. • Be the copywriting voice of our brand on social. Your words will reflect our tone, vision, and personality — and you'll continuously refine them to make them sharper, smarter, and more memorable. • Create content that speaks to people, not at them. Make content feel personal and relevant, keeping strategy and audience intent at the core. • Maintain a strong editorial filter: sense when a post lacks substance or needs a stronger point of view. • Use AI smartly to streamline workflows, automate low-value tasks, and focus on high-impact creative thinking and experimentation. • Become an expert on our ICPs (ideal customer profiles) — develop deep audience empathy and build content that resonates with their real struggles, questions, and goals. • Tell stories with strategy: craft narratives with purpose for brand awareness, lead generation, or community building. • Leverage analytics and insights to improve performance, guide decision-making, and evolve strategy—focus on metrics that move the business. • Stay plugged into trends, publications, events, and industry conversations to fuel timely, relevant content. • Foster community: reply, react, engage, and contribute so people feel heard and valued, not just marketed to.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, or a related field • Proven 5 years of experience in managing social media platforms for a company or brand preferably in a SAAS based company. • Demonstrated experience managing B2B social media accounts with measurable success, ideally in a startup or fast-moving environment. • Familiarity with platforms like LinkedIn, Instagram, YouTube, and Reddit — with real examples of how you've used them creatively and strategically. • Proficiency in tools like Hootsuite, HubSpot, or similar social media management platforms. • An eye for great content — You know what makes content scroll-stopping vs. scroll-pastable, and you have the judgment to create and help others create the former. • Exceptional writing, editing, and copywriting skills — with an obsession for clarity and tone. • Strong creative direction skills: you can translate strategy into visuals and copy that hit the mark. • Deep understanding of analytics, KPIs, and what it really takes to grow a brand online (not just followers, but engagement and conversion). • Curious, adaptable, and always learning — whether it's a new algorithm change or a podcast episode that sparks an idea. • Constantly learning — plugged into podcasts, communities, newsletters, and trends that fuel your thinking

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